What made this hotel for me was the staff. Stephanie at the front desk helped me with directions and was friendly and helpful with the guests who here ahead of me. The young man from Macedonia who ran the dining room was a gem. The rooms are large and were very comfortable for me; the lobby and veranda truly spoke... More

The hotel balcony has a very great view of the Lucerne lake and the Alps. I had a very pleasant stay in this hotel. When we arrived there was still snow which contributed to the great feeling of excitement. The room is not that spacious but It was clean. The bathroom is a little bit small, but it will suffice... More

The Grand Hotel Europe in Lucerne is overlooking the lake, with beautiful seating on a front balcony where you can enjoy the views of lake and mountains. The lobby is very lavish in decoration, which makes the rooms a bit of a let down. They are fine - just not as lavish. The hotel offered a laundry service, with a... More

I've been to this hotel on a vacation journey to Europe. The location is very good, in front of Luzern lake. It is June but the weather is still cool. The lobby is nice, the food is quite ok, the room is quite big. This is a really big hotel, and many tourist flock in, makes the hotel warm. The... More

I visited with my family (all adults), and it is in a great location for easy walking, a beautiful view of the mountains, and a great patio to view them from. Loved the bar and piano inside, and had so much fun listening to my brother play and entertain other guests. Our room was huge with a lovely little window,... More

I booked a twin room overlooking the lake with views to Mt Pilatus...all I can say is WOW WOW WOW. Unbelievablely beautiful. On checking in, we were given the choice of picking our own room which we were shown 3. Our room was very large, with a lovely balcony and good size bathroom. Breakfast was excellent, however the I found... More

It's a pleasure to do business in this atmosphere. Tastefully furnished spacious rooms, excellent food, friendly and attentive personnel. Had a great view on top of that. Unfortunately did not have time to enjoy neither the pool nor the fitness center.

We had booked a twin room facing the lake and Christina, whom we called after doing the booking did just that. We got a lovely room on the 3rd floor with the most wonderful view of Lake Lucerne and Mt. Pilatus. The staff at the breakfast hall were wonderful and they had a varied spread to choose from. After walking... More

Hotel Europe in Switzerland was outstanding. The room was very clean, comfortable and very accommodating. My husband and I took our granddaughter on a graduation trip. They provided a bed for her in our room. We had a balcony and everything we could want. The food was very good and my granddaughter has a nut allergy so that was always... More