This was my first visit to switzerland, my wife and I were on our honeymoon and we were more than impressed with the hotel. It was clean, well maintained, the room was stunning with a beautiful view of Lake Lucerne and the bed was very comfortable (We found it tough to find a good bed in Europe). The staff at... More

The perfect hotel! The staff was so friendly and the place was immaculate. I miss the Chopard shower gel every day! The view from our junior suite was like heaven on earth and the room itself #415 was gorgeous. It was the ideal distance to everything. So it wasn't so noisy in town but not too far away that you... More

I recently organised a conference for 120 persons at the Grand Hotel National. From my first meeting with the events department to plan the event, to our departure I experienced the highest standards of service and hospitality. Emails are promptly replied to and all my group's and my requirements were addressed. On the day of the conference everything was ready... More

We were completely satisfied with this hotel. We booked a Classic Room with a view of the lake and can only say that the view, the location on the banks of the lake, and Lucerne itself did not disappoint at all. In nice weather, there is outdoor dining on the lakeside of the hotel. Thank you to Christophe, at Reception... More

Had a nice stay at this hotel even though we were upsold into a room that we did not need. Very expensive as all things are in Switzerland. My boyfriend and I chose this hotel because we wanted lake views and to treat ourselves to a 5 star on our vacation. The room was gorgeous (very Waldorf Astoria like) and... More

I am reluctant to put up a review of either this hotel or indeed Lucerne. I would rather keep them for myself. Lucerne is a wonderful place. It has all the things you can imagine a Swiss holiday could have: on a lake; nestled in the mountains; a beautiful river in the city; great food; excellent roads; and of course... More

A beautiful palace of a hotel overlooking the lake. The rooms are pure luxury and smell of fresh roses! Close to all the action of Luzern. Has a heated pool. Strange request from pool staff for my 12 year old son to remove his rashi as it was considered clothing.. I think they need to understand that rashi and board... More

I visited this hotel for 4 nights in September 2011. Typical of these very old grand hotels there are signs of decay but this is more than compensated for. The National Hotel is a fabulous historic hotel and you cannot experience the same ambience in a modern hotel. The hotel is in a wonderful location right on the lake front.... More

This hotel is located a short walk from the trainstation and the tourist boats. Everything in the town centre is within walking distance. Upon arrival we got complimentary drinks with our lunch.  The hotel's interior is beautiful, elegantly decorated rooms, marble bathroom. Very comfortable bed, very luxurious experience all-in-all. This truly is a 5-star hotel, no doubt about it! Friendly... More