At the slow checkin they require pre-payment and they charge US customers in dollars without asking (other Swiss hotels at least ask first). I've read how hotels profit more from charging in dollars (including in Rick Steve's book that shouldn't recommend this place), and so I asked to be charged in Swiss Francs. The staff very confidently said they have... More

It is a normal, Swiss standard hotel. Its location is very convenient: we even walked from the train station with children, it was around 15 minutes walk. Hotel is located in the old town area, there are nice shops and restaurants and places to visit in a walking distance (if the weather is nice). If you want to visit the... More

The hotel is kinda small and seem to be almost entirely staffed by a large number of Asian students; which is fine except there is a bit of overcrowding in corridors from time to time! The price is not cheap for this hotel yet no breakfast is included in the price and there are no tea and coffee facilties in... More

Firstly we booked for the Rosli Guest House but got an upgrade to Baslertor. The hotel was good for budget travel. Breakfast was nice. You cannot walk from the railway station to the hotel with luggages because the Lucerne traffic is hectic. Overall a good stay.

This hotel is small it is okay the breakfast is perfect also service I'm in the third floor on the 14th of February the Valentine's day. I'll visit Hunkeler Innovation Days for the first time. It is a very nice experience but a very stuff journey leaving Netherlands at night and arrive Switzerland in the early morning.

We stayed in this hotel while passing through Lucerne in August. It was Good, clean hotel. Great if you are passing through Lucerne. Might not want to stay longer then one evening. It had a nice out door swimming pool and the location was great. Just a five min walk across the bridge into the old city.

I booked our reservation at the cheaper Hotel Pension Rosli but because we were there in the shoulder season (May), we were given a room in the Baslertor. Our room was VERY small and the bathroom even smaller (it looked like it used to be a closet - long and narrow), but since we needed it only as a place... More

I was alarmed at many of the online reviews I discovered just before we were due to stay here. We normally stay 4 - 5 star hotels but I wanted my daughter to experience family style hotels whilst in Europe too... The hotel was for its rating quite fine, I believe that some of the 'scathing' reviews from people were... More

We stayed here as part of a bike tour. Everything went wrong starting with check-in. The owner was exceptionally rude. Once we checked in, we noticed a very strong sewage smell in our room. There were bugs and spiders in the room. We could not get over the smell. It was awful. The room was not clean. The only positive... More