This was close to a perfect hotel experience for us. The front desk staff was so friendly and helpful, the room was very clean and comfortable, and a very good location. My wife mentioned when we checked in that our 20th anniversary was in a couple days, and when we returned to our room that afternoon there were flower petals... More

We have just returned from 2 nights with friends here. We persuaded them to stay with us as we are big Marriott fans, have several Marriott timeshares and always use Marriott on city breaks. We would echo all the positive comments below but unfortunately, for the first time ever, we had a poor experience. Having left our room before 9am... More

Just 3 minutes walk away from central train station, and also 3 minutes to famous old bridge, 5-7 minutes to old town. Location is great for city visitors. Mini Toblerone's at the reception as a welcoming made especially my wife happy. We've stayed in a standard room, furniture and decoration was new and enough. Lucerne old city painting on the... More

Renaissance Lucerne Hotel is a high quality hotel within walking distance from the train station. The staff is very friendly and helpful. We asked for early check-in and our room was ready when we arrived at noon. The staff provided us with maps and directions for our site seeing plans. Our room was clean, quiet and very comfortable. It is... More

Location was great. Walking distance to train station and attractions. The room is exactly what you see in the photos. Its on the small side just like most hotels in Europe. The bed is really comfortable. Reception was really helpful n friendly. Great bar downstairs. Good value I would say. I was told by the reception that its the smallest... More

We arrived in Luzern in the pouring rain without hotel reservations. We secured a good price through lastminute.com, and as we walked into the hotel the staff welcomed us as if we were old friends before we even said, Hello." Now THAT impressed us, and spoke volumes about the wonderful customer service that we enjoyed throughout our stay. The hotel... More

Even though it is a branded hotel but it is better to name it as boutique hotel. The lobby is quite small. There is a need to walk a stair (a few steps) before you can reach the room after taking the elevator. It may be a challeague if you have a big lugguage with you. The bed is comfortable... More

We stayed here as a couple and travelled in July 2012. The rooms are small as anywhere else in Europe, but neat and clean. The USP of the hotel is definitely its location - 5 mins away from the train station and quite round the corner to the Kuppelbrucke. Also, the breakfast available at the hotel has variety and very... More

We stayed in the RL in October and we absolutely loved it. Property was immaculate. Staff was extremely friendly and helpful. Rooms were PERFECTLY clean, modern and extremely comfortable. Not to mention the downtown location and street parking for guests. It was wonderful. Enjoyed walking the streets in the morning, eating the pastries and window shopping. All within walking distance.... More