Stayed here one night and was satisfied. Convenient to RR station. We has a Large, clean room. Adequate breakfast buffet. I would recommend for one or two night stay. Lucerne is very expensive so for the money this is a good choice. More

I stayed here for a business trip in a deluxe double. The room was ok, very clean, comfy bed, good bathroom.perfect for a one night stay. Breakfast was simple but tasty. We didn't arrive until 9.45pm but by then the restaurant had closed, although there was a small place nearby which took orders until 10pm or there are more restaurants... More

Location: Convenient, 10 mins walk from the central station and centrally located Rooms: Very small and housekeeping was unacceptable and unhygenic, despite several requests they never changed the sheets Bathroom:Impossibly small and difficult to use with a sitdown tub (never seen one before) Breakfast: Good and well stocked Staff: Courteous and spoke good english More

I was staying in this hotel for over 2 months on various business trips in the last year. They renovate the rooms constantly, stayed in old fashioned room and renovated one as well. The old rooms lack to comfort of a modern bathroom, but otherwise it is OK. The new rooms, are really good ones. If your afraid of "house... More

Going by the reviews one had seen on tripadvisor, the hopes were moderate. Happy to report that there were no further let downs. Hotel is clean, tidy, front office staff is very helpful, they explained the excursions to attractions like Titlis and Pilatus really patiently and are always eager to help. Despite being very overworked, multi-tasking and all. The toilets... More

The room is small. The bathroom is very tiny especially the tiny terrible bath tube since I could not turn around when I took a shower. No air condition. Breakfast is OK. More

We stayed here for 2 nights during the last week of March,, 2011. I would first list down the pros/likings: 1) Quite close to the railway station (10 mins walk) and enough buses too (about 2 or 3 stops). 2) Decent breakfast. 3) Rooms are very spacious with large lcd/plasma screens. 4) People at reception speak good english, but this... More

A clean, basic hotel in a good location ten easy minutes from the Main Train Station. Pricy by Canadian standards but normal for a Swiss city. Staff was friendly and helpful although unable to waive the 2$ charge for ice. An irritating escapade we will relate to dozens of cocktail parties. Way to go, BW! Breakfast was a light offering... More

We wanted to get a hotel not far from the downtown at reasonable price. The price in Swiss is seldom reasonable. The hotel was quite below average, though not too far from the center, indeed. Very - I mean VERY dull restaurant, very noisy rooms. The room was quite small. The only elevator - very slow. And on the last... More