Perfect location, charming, luxurious, great attentive and professional staff, spacious rooms, what more could one wish for??? If you get a good rate do not stay anywhere else More

This is a stately hotel in a very central location with spacious, slightly dated rooms. We had a lovely view over the river and snow capped mountains . It is perfectly located and an easy walk to the railway station. The staff were friendly but surprisingly there were no porters so we were left to get our own luggage to... More

Wonderful place and clean . Very comfortable rooms. Very good location More

We stayed in the riverview suite in January 2012. It was fairly expensive -- about $400/night US -- but worth it. The location is simply perfect -- it's just across the newer metal river bridge in old town. It's easy to walk to/from the train station, and pretty much every where else you'd want to go in Luzern (Lucerne). The... More

My wife and I stayed here on our first night in Switzerland. Our entire trip was wonderful and the Hotel des Balances was a great way to kick it off. We arrived early in the morning after arriving from the United States. Our room wasn't ready so they stored our luggage and provided us with some great drinks in the... More

Beautiful quality hotel in the centre. Friendly attentive staff who gave great advice on local attractions. Rooms with balconies overlooking the river & the charming old town. Valet parking. More

Sometimes one takes a risk in trying to assess the actual location, quality and services of a recommended hotel in a major, but unvisited, overseas city. Review sites help a lot (but there is always the problem of not knowing the expectations and travel experience of the reviewers), the blurb in websites and brochures can be helpful (but also self-serving)... More

The hotel location was excellent in Old Town. The rooms with views of the river had balconies. The rooms were spacious with comfortable beds,and helpful staff. More

hotel has a good location beside river,close to restaurants & bars & a 10 min walk from train station.welcome drink voucher given to guests on arrival.free internet access available in lobby.however while rooms are comfortable & stylish there is no air-con so room can be stuffy.bathrooms are clean & functional.hotel also has a very busy bar & a restaurant-reservation essential... More