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Hotel ibis budget Luzern City

Kellersstrasse 4/6/8, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
Hotel amenities
Hotel ibis budget Luzern City
Ranked #32 of 63 hotels in Lucerne
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560 reviews from our community

Traveller rating
    76
    251
    182
    31
    20
See reviews for
Families
155
 
Couples
270
 
Solo
30
 
Business
31
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Leicester, United Kingdom
1 review
2 of 5 stars Reviewed 24 May 2013 NEW

Okay for a 1 nite stay. Everything comes with a cost in this hotel or a deposit including the hair dryer. I felt that washroom were very small, and not very well concealed. Apart from that, if you are staying for just for 1 nite or business purposes, the hotel is good to stay.

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A TripAdvisor Member
3 of 5 stars Reviewed 21 May 2013 NEW

The hotel is about 10-15 minutes away from the train station and involves passing a footbridge. The interior of the hotel has been renovated and looks tidy. Rooms were decent. Free wifi. however, the staff were less helpful then we expected, very little smile, and when we ask how was the weather in the last few days (coz it was... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
23 May 2013

Dear Guest, Thank you for your comments regarding your stay here in lucerne. First of all, I am really sorry that you got such an answer from one of our staff member. I certainly agree with you, that is really not like it should be. I am sorry ! Please be assured, that I will personally speak about this issue... More

bristol, United Kingdom
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 15 May 2013

Luzern can be an expensive city and Ibis budget is a cheaper option. Located 15 minutes walking away from the train station in a quiet location. This is matching Ibis budget standard. A basic room with the bare minimum. Clean with just enough space. There is no real bathroom but a shower cabin, a sink in the bedroom and a... More

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Bogota, Colombia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 12 May 2013 via mobile

About the hotel I just can say that is what you expect from an Ibis hotel when you're are used to go to this kind of hotels (which is my case, I'm a "le club" member). Nothing to complain and nothing to add but saying that everything there works perfectly... Of course... It's Switzerland! The location is perfect when you... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
14 May 2013

Hello Edwin, Thank you very much for your comments regarding your visit in lucerne. We are glad to hear that you enjoyed your stay and that we could welcome you for the 2nd time here at our place. Its always a great pleasure for us to see that we can meet our guests expectations. We therefore wish you all the... More

Princeton, New Jersey
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 May 2013

I am rating this hotel taking into consideration the low cost as compared to other hotels in Lucerne. You get a no frills place to sleep, relax with a bit of TV, shower and have breakfast. Although the property is certainly not a destination itself it serves that purpose. The management was efficient and friendly, the place was clean, and... More

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See 2 more reviews by Meg W for Lucerne
Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
14 May 2013

Dear Meg, Thank you so much for your comments regarding your stay at our place. We are happy that you chose the right hotel for your needs. As you mentioned it correctly, we are a low-budget hotel and all our rooms are specially designed for travelers who dont want to spend much money for luxury rooms and additional equipment, but... More

Genoa, Italy
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 May 2013

very clean budget hotel, rooms are small but well organized, toilet is minimal but perfectly working. we got what we paid for and all was as expected including no shelves, tiny locals etc. This is a very good hotel for a short stay (1/2 nights maximum), location is quite central, a nice 10 mins walking to pedestrian area. Breakfast is... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
14 May 2013

Dear Guest, we would like to thank you for your stay at our place and also for the comments you posted. We are really glad that we could meet your expectations, and that you liked the modern and basic design of our rooms. We wish you all the best for your future travels and hope to welcome you again someday... More

Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 April 2013 via mobile

Location is great. Room is small. So small they had to omit the bathroom doorknob. There is only one power socket in our room. We had to unplug the tv in order to get a second socket. Their outside parking costs less than its indoor space. Your space is not guaranteed even thought you've paid for your outside space.

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
2 May 2013

Hello Guest, Thank you very much for your feedback about your stay. The modern and surely compact design of all the ibis budget hotel rooms, belongs to our strategy, and allows us to stay on a low lewel with the room rates. Probably you did not see the second power socket which is installed in the entrance area of each... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 April 2013 via mobile

Stayed for 3 nights with my fiancee. Given the high accommodation prices in Lucerne, Hotel Ibis was a steal. Located very close to both the train station & city. Room was clean & tidy with double-deckered beds. Water from tap was good enough for drinking. The only blot we had was on the second night, where we heard two repetitions... More

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Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
2 May 2013

Dear Guest, thank you very much for your comments about your stay in lucerne at our place. We are sorry for this trouble you faced durig your second night. I assume this were other guests, coming back from a party, who accidently chose the wrong room. Sorry for that! We still hope you will come back to lucerne one day,... More

Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 30 April 2013

I stayed with my family (wife and daughter) for 4 nights. We were aware the room, including bathroom, would be relatively small. We did manage to store our 3 pieces of luggage fairly comfortably though. However for the price it is an excellent deal. Plus when in Switzerland who plans to spend their time indoors anyway? That too in late... More

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Review collected in partnership with Accorhotels.com

Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
2 May 2013

Hello Dear Guests, it is a really pleasure for us to read that you and your family had a great stay in lucerne and with us. Therefore we really thank you for your honest and detailed feedback. We are glad that you chose the right place to stay for your needs and hope you will visit us again once in... More

Rio de Janeiro
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 25 April 2013

Great location, near the center and train Station. Great Parking, but not free. You can visit the whole city on foot. The only weird thing is that we book the triple room, and the bathroom.. there isn't any! Has a little prive room with a toilet, but the shower its in the middle of the room, just with a frosted... More

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Review collected in partnership with Accorhotels.com

Barbara C, Manager at Hotel ibis budget Luzern City, responded to this review
30 April 2013

Dear Julia, thank you so much for your comments regarding your stay in lucerne. We like to hear that you enjoyed exploring our city. All the ibis budget hotels have a modern and compact design, and offer clean and secured rooms for up to three people for a reasonable price even in high season. On our website and on other... More

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Additional Information about Hotel ibis budget Luzern City

Address: Kellersstrasse 4/6/8, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
Region: Switzerland > Lucerne
Hotel Style:
Ranked #32 of 63 hotels in Lucerne
Price Range: €€
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