We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 64 Lucerne hotels »

Etap Hotel Luzern City

Kellersstrasse 4/6/8, Lucerne 6005, Switzerland
Hotel amenities
Ranked #27 of 64 hotels in Lucerne
3.5 of 5 stars 312 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

312 reviews from our community

What travellers say about this hotel
  • Train station(22)
  • Very clean(9)
  • Bunk bed(6)
  • Good value(5)
  • Long walk(3)
  • Grocery store(3)
  • Glass door(3)
  • Old town(3)
Traveller rating
    47
    136
    101
    17
    11
Only show reviews for Family (83) | Couples (145) | Business (18)
Date Rating
Posted by an Accorhotels.com traveller
Moscow
5 of 5 stars Reviewed 9 February 2012 NEW

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
Malmo, Sweden
4 of 5 stars Reviewed 9 February 2012 NEW

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
Bath, United Kingdom
5 of 5 stars Reviewed 7 February 2012 NEW

Was this review helpful? Yes
HammadHassan
Helsinki, Finland
Reviewer
3 reviews
4 of 5 stars Reviewed 26 January 2012

The hotel was simple and nice. I booked it on short notice and it gave good rate compared to many hotels in the city. Walking distance from central station. Nice staff. More

Was this review helpful? Yes
RAMESH600
Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed 7 January 2012

We are middle aged couple from India and were in ETAP hotel, Lucerne, for four nights in late Oct. Hotel is situated about 20 minutes by walk from railway station. Though buses are available, we cannot say that is near to the railway station. Rooms were also very small. We were given a room having an overhead cot meant for... More

Was this review helpful? Yes
susana0172
Singapore, Singapore
Contributor
12 reviews
2 helpful votes
3 of 5 stars Reviewed 5 January 2012

Good option if you have limited budget to spend. Room was clean although it was a bit too small. Acceptable for the amount of money we paid. Location wise, it's good. 15-20 minutes walk to the central station. Receptionists were not so nice though. More

Was this review helpful? Yes
Stela Iordachel, Front Office Manager at Etap Hotel Luzern City, responded to this review
8 January 2012

Thank you for your responce,we try our best to keep satisfy our client. We look forward to welcome you back in our hotel. Kind Regards Management More

Mconstantino
Rio de Janeiro, RJ
Senior Contributor
41 reviews
8 helpful votes
4 of 5 stars Reviewed 5 January 2012

It's basic, budget, pretty much what you expect from a ETAP/Formule 1 hotel. Clean, small, the standard (and good) design and the bathroom area divided in 3 (shower, toilet, washbasin) different areas. I don't feel very comfortable with the small privacy that toilet door gives me but this is the way it is in ETAP. Location: we walked from the... More

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
3 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Was this review helpful? Yes
tank1050
Coopersburg, Pennsylvania
Top Contributor
60 reviews
17 helpful votes
3 of 5 stars Reviewed 3 January 2012

The hotel is a bare bones hotel, no frills, nothing fancy. It was clean but the rooms are small and stark. Watch out for the bunk bed overhead. It's easy to crack your head on the frame. The breakfast is expensive and not real varied. The staff was business like but real friendly It is a short walk from the... More

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
La Rochelle, France
1 review
5 of 5 stars Reviewed 30 December 2011

It's very clean and the price is not expensive, the people in acception is very nice and kind. By the way, it locates very near to train station. The house keeping is done every day, the room is new. The environment is good. There is a supermarket verey near to the hotel. In addition, you can have many tourist information... More

Was this review helpful? Yes
Stela Iordachel, Reception at Etap Hotel Luzern City, responded to this review
2 January 2012

Thank you for your feedback we try our best to satisfy our clients. We look forward to welcome you back in our hotel. Kind Regards Management More

Travellers who viewed Etap Hotel Luzern City also viewed

Hotel Alpina Luzern
4 of 5 stars 51 Reviews
Lucerne, Switzerland
CHECK RATES! ABS:HotelCheckRates-d277069?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel des Alpes
4 of 5 stars 248 Reviews
Lucerne, Switzerland
CHECK RATES! ABS:HotelCheckRates-d239138?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Ibis Styles Luzern City
3.5 of 5 stars 161 Reviews
Lucerne, Switzerland
CHECK RATES! ABS:HotelCheckRates-d230101?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 64 hotels in Lucerne, ranked by popularity »

Been to Etap Hotel Luzern City? Share your experiences!

Write a Review Add Photos Add Videos

Is Etap Hotel Luzern City your business?

  • Manage your listing
Etap Hotel Luzern City
Show the lowest price for this hotel* (from our partners)
CHECK RATES!