As we arrived in Assisi, we stopped at the first information desk we saw and the woman called our hotel to find out where we should park. The hotel has a price break at one car park so that is where we were directed to go. Found it easily, but we misunderstood that we could have dropped our luggage off... More

Having had a mixed bag of experiences in 3 * hotels in Italian cities we were a little apprehensive but our overall impression of Il Palazzo was excellent. Silvio and the rest of the team were always friendly and helpful and nothing was too much trouble. He arranged car hire for us, advised us on where to visit and how... More

We stayed at the IL Palazzo for just one night. We had read blogs about driving in Assisi but believed the hotel when they said you could drive to the hotel and drop off your luggage and park nearby. The drive was a nightmare as tourist clog the streets. When we dropped off our luggage, we were told the parking... More

Me, my husband, two sister's and one saintly brother in law, took a trip to Italy and stayed in 5 different hotels....Some were higher end hotels, and some, not so much. Our room's in the Hotel ll Palazzo had no air conditioning, and we still all agree this was our FAVOR ET hotel by far! The staff was fabulous, very... More

Advance purchased a small double room and was prepared for small room but not for irratic, noisy air con, shower head just hanging from the hose--the piece to hold it had broken and not been fixed--half a roll of toilet paper which was never replaced for two days, one of the bedside tables was the minibar and you had to... More

A nice family run hotel made us feel at home. The room was very nice with a beautiful view. It was a very peaceful place. My only regret is that I only had booked a one night stay. More

Spent 5 wonderful nights here. Silvio and his wonderful staff were so helpful giving excellent advice on were to eat- how to travel what is on in town etc. Stayed in a lovely italian styled single room (101) over looking the street - spacious shower room - no air con but was beautiful to have windows open and experience the... More

First, it seemed a little weird to go the home town of Saint Francis, the humblest friar that ever was, and stay in a "Palazzo," but we were on our way to much more Spartan accommodation in Rome and so this was our last little fling. And what a fling it was! The hotel is a very classy and contemporarily... More

Wonderful family-run hotel, excellent views over the street and houses to the valley, extremely friendly and helpful staff(owners), elevator and air cond. recently installed. Personality interiors in a old palazzo. Inexpensive no-nonsense easy access wlan. Freshly made delicious coffee for breakfast served acc.to your wishes. Only minuses no fridge in the room and the floor slightly dusty. Great location. Earlier... More