Borghese Palace Art Hotel (Florence, Italy) - Hotel Reviews

Also Known As:: Borghese Palace Art Florence; Hotel Borghese Palace Art

Address: Via Ghibellina 174-R, 50123 Florence, Italy

Phone Number:

Region: Italy > Tuscany > Province of Florence > Florence

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Room Service Wheelchair access

Hotel Style:

#62 Luxury Hotels in Florence

#101 Romantic Hotels in Florence

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: This boutique hotel offers a unique and sophisticated synthesis of the old-world charms of an historic Florentine palazzo and an appreciation of things modern, as is evident in its recently refurbished public rooms, one-off designer-decorated bedrooms, and the many original contemporary art works on the premises.The Borghese Palace offers its guests high levels of service and comfort - including free use of a Jacuzzi spa, fitness and wellness area built into the palazzo's original 13th-century cellars - and 25 unique, intimate and comfortable rooms which not only have a full range of amenities, they are decorated with original works of art. ... more less

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angeldgood

Phoenix, Arizona

Contributor

20 reviews

16 hotel reviews

Reviews in 14 cities

10 helpful votes

“Never again........”

Reviewed 17 May 2013 NEW

Let's start with the positives: The staff was very helpful; the location was great; and the lobby was nice. Now for the negatives: the rooms were terrible; I was shown 5 rooms all but the last one had mold in the shower and water damage; the walls are paper thin you can hear the foot steps of everyone walking down... More

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Dear customer, I'm sorry if We have not been up to your expectations, even though we tried to manage your discontent in the best way possible. Best Regards, Dott.ssa Alessandra Flora More

56Arthur

Birmingham, United Kingdom

1 review

“wonderful”

Reviewed 4 May 2013

After a wonderful day in the art and history of Florence, back in a hotel like the Borghese Palace Art Hotel where you can breathe the same air and where it welcomes you smile and professionalism of people like Guiseppe which is one of the best staff we have encountered in our travels around the world, made us live a... More

Dear 56Arthur, we are so pleased you enjoyed staying with us at Borghese Palace Art Hotel and in particular loved the original design of our guestrooms and lobby. Thank you for your kind review, please come back to Borghese Palace again for another memorable experience. Best Regards, Dott.ssa Alessandra Flora More

David N

Naples, Italy

Senior Reviewer

7 reviews

5 hotel reviews

Reviews in 5 cities

1 helpful vote

“Hidden Artistic Gem”

Reviewed 1 May 2013

Congratulations to Massimo and his team at the Borghese Palace in Florence for creating and operating one of the nicest hotels I have ever had the pleasure of stopping in. My choice was based upon a supply and demand situation over a bank holiday weekend with very limited accommodation available, we managed to get only 'one night at the inn'... More

Dear David N, Thank you for choosing to stay with us at Borghese Palace Art Hotel. We were thrilled to welcome you as our guest. It was such a pleasure to read that you were so impressed with our team during your time in Florence. We continuously strive to create a truly memorable experience for you, our guest. Your kind... More

Jjtko

Reviewer

3 reviews

“Excellent hotel in an excellent location”

Reviewed 30 April 2013

Let's get the bad news out of the way first. It's not too bad anyway. We were initially placed in a room that smelled slightly off-putting. We asked to be moved and after one hour they had a different room prepared for us which was perfect. Hint: choose a room overlooking Via Pandolfini rather than the interior. The street is... More

See 2 more reviews by Jjtko for Florence

Dear Jjtko, Thank you for continuing to choose Borghese Palace Art Hotel for your visits to Florence. We are always delighted to welcome you as our guest. We dedicated to creating a retreat; whether you are here for business or leisure, your kind words regarding our team, the décor and everything during your stay lets us know that this ethos... More

phoenix100

california

18 reviews

14 hotel reviews

Reviews in 9 cities

13 helpful votes

“So Sorry...”

Reviewed 28 April 2013

After reading all the reviews perhaps there was something unusal with the experience I had at the hotel. Upon checking in, no one seemed particularily friendly, just adequate. The lobby was dark with flashing lights and loud music playing. They helped me with my bags to the rooms and I was shocked when the door opened to my room for... More

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See 3 more reviews by phoenix100 for Florence

Dear Phoenix100, who writes is the owner of the hotel. When you arrived I was at the reception and I gave you the welcome. When I just arrived I've asked for a room with a view and I realized that you had no idea where the hotel is(we do not have rooms with a view). Then you asked me a... More

HatStephens

London, UK

Senior Contributor

30 reviews

3 hotel reviews

12 helpful votes

“Happy to recommend but with a few comments...”

Reviewed 13 April 2013

Really liked this hotel and would stay here again. Location is excellent. The decor of the hotel and room adds a lot of character. Rooms are clean and in good condition generally. The onsite bar (The Bitter Bar) does some nice cocktails for the evenings. The Spa is perfect for relaxing at the end of a long day of walking... More

Was this review helpful? Yes 3

See 9 more reviews by HatStephens for Florence

Dear HatStephens, Thank you for your kind comments, guest feedback is always welcomed. We are happy to hear that you enjoyed your stay with us and that you love the simplistic and modern design of our rooms and the incredible spa. We are sorry that you found the level of room clean service poor, there is no excuse for less... More

Dillonfamilytravels

Woking, United Kingdom

19 reviews

22 helpful votes

“Expected much better, all style, service lacking substance”

Reviewed 9 April 2013

Just returned from a weekend in Florence with family. Firstly its important to mention that I lived in Italy for 3 years and this was my 6th visit to Florence, so I am very familiar with the standard of accommodation and service that can be expected there, and other similar options available. Positives: location and close proximity to attractions, hotel... More

See 2 more reviews by Dillonfamilytravels for Florence

Dear Guest, the Bitter Bar,like outsourcing service, wants to respond you personally: "Firstly, we are very sorry for the inconvenience we have caused and we are truly humbled to have been a source of trouble for your vacation. We would like to clarify that we organize these evenings not all Friday night. Sometimes we make an exception to the rules... More

Christer K

Malmo, Sweden

14 reviews

Reviews in 7 cities

4 helpful votes

“Good location, fun hotel”

Reviewed 4 April 2013

This is a complicated "case".... On the whole I can recommend this hotel. It has a good location, nice staff, interesting lobby, a very nice bar and a beautiful breakfast room. In the "atmospheric" cellar is a small spa that you can book. Rooms are compact but nicely decorated. They provide a good sleep. The hotel is not inexpensive and... More

Dear Christer K., Thank you for taking the time to write your feedback from your recent stay with us. Your feedback about our great and central location, our staff ,breakfast and bar is brilliant and I am sure your fellow travellers will be appreciated. It is always good to receive such positive feedback from our guests. I will certainly think... More

pristinechaos

Oxford, United Kingdom

Reviews in 2 cities

2 helpful votes

“Lovely hotel!”

Reviewed 31 March 2013

My boyfriend and I stayed here for four nights last week and it was amazing! Location wise you just cannot get better. You are literally right in the heart of Florence. Just a 15 minuet walk from Santa Maria Novella train station and within easy reach of buses to and from pisa airport. All the main museums and galleries of... More

Dear Pristinechaos, Thank you for taking the time to write such a lovely review. Your kind words mean so much for us. We believe that a memorable experience starts with a team that is dedicated to doing all we can to enhance your time with us. We were delighted to read that this ethos has led us to meet your... More

jebere

Rome

2 reviews

“Central with very kind staff”

Reviewed 20 March 2013

My stay was just perfect. Great location to walk around town. Easy to reach from the train station. If you have a car it has a parking just next door. Honestly a great solution. With an included SPA within the structure. Only thing that didn't work that well was wifi in the lobby, but had free wifi in the rooms!... More

Dear Jebere, Thank you so much for your lovely comments. We are passionate about creating an original guest experience, both in terms of design and service, and we are very pleased that you enjoyed Borghese Palace Hotel. We look forward to welcoming you again and please let us know when you have any reservation in place. Best Regards, Dott.ssa Alessandra... More

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Borghese Palace Art Hotel Reviews, Florence

Borghese Palace Art Hotel

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