There are definitely better hotels in Florence in this price category. The most annoying thing was the incredibly unfriendly service from the guys who manage the hotel.
We stayed at Alice House for 3 nights in September 2004. Although it was conveniently located (walking distance from the Santa Maria Novella train station and major attractions), the room was charming but on the 4th floor no elevators and too close to San Lorenzo Market.
When the market closes around 7PM, they roll their carts on the cobblestoned street...
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