Location of hotel is great, near the train station. The hotel is located just beside the bus terminal few steps away. The hotel is also 5min away of Duomo in the heart of the beautiful Florence. There are lot of restourants and shops in the area. The hotel staff is friendly and helpful. Breakfast was good. The lobby and buffet... More

Friendly, knowledgeable staff. Great location near sites (although Florence is small so most hotels are near the sites.) The neighborhood is a tad sketchy at night but I never felt unsafe. The included breakfast was well worth it. Lots of good cheese, meat, water, coffee, hot chocolate, pastries, juices etc. The room and shower were spacious and clean. Added bonus... More

First, I was feel terible after booked this hotel via travel agency and read all the negative reviews here. Then when I came to this hotel , I feel no regret at all. I don't know with all the negative comments, but this hotel was GREAT!!!! Let me explain to you Lobby Very well decorated with modern homy style Room... More

Hotel Club is so convenient for Santa Maria Novello Rail, Tram & Bus Stations in the heart of Florence. The property is stylish & comfortably furnished the result of a recent refurbishment program. We found the Reception staff patient & extremely helpful with visitors from a variety of countries - absolutely essential. Our room was perfectly adequate for our 3... More

Hotel is newly renovated and rooms looked modern and were clean as well. Location of hotel is great for those taking the rail or wanting to take the bus to the Mall/airport. The hotel is located just beside the bus terminal. Since the main attractions within Florence are close by, everything is within a walking distance. Rooms are not sound... More

This hotel was close to the central station but the room was really tiny. It was in the main route for the traffic and people thoroughfare. The breakfast was very nice but that was probably the only good thing about this hotel.

我們訂的是行政套房，但是房間很小，而且吵雜，有趣的是我們對面的房間還有陽台，而我們沒有。我不會再訂這個房間了，住過這麼多義大利的旅館，這間是最糟糕的。 網頁上照片有浴缸，但是我們沒有；說有香檳也沒有；說有茶和咖啡或熱水壺也是完全沒有，再三確認是否是行政房，他們卻依然說是。 My room type is Executive,but very small. And no air condition.(Just fix it) The room`s window can not be opened. The room are very noisy.I will not stay here again.We travel a lot in Italy and this is one of the worst hotels I have been in. The Hotel Club Web　informatiom： The price for an Executive Room includes... More

Booked this hotel through an easyjet deal. Location was great.. Transferred from Pisa airport via coach to SMN station.. Fortunately the hotel was across the road so it wasn't far to walk with our luggage. The hotel has recently been renovated... the reception and breakfast area is very modern and decorated with some great photography of Florence's architecture. Our room... More

As said before, some trepidation about staying here due to previous reviews however, wasted a good worry because it was a very good option. Location is key when exploring a new city and this is close to the station and a coupla minutes from the duomo so easy to orientate from the word go. Staff are so helpful, would recomend... More