We stayed here for 6 nights in April and booked it as it was billed as three star hotel. We were told at booking the room was to be small however not that the three star rating was not applicable. We arrived at the hotel it is basically near the SMN train station which has a series of small very... More

We spent five days in room 105 and have debated whether to give Basilea two or three stars. On the plus side we found the room big and clean (we have stayed in other cheap Italian hotels and we found that the cleaning standard at the Basilea is truly excellent in comparison) and we were positively surprised that there was... More

Hotel Basilea is the worst place we have ever stopped! Such a shame for the wonderful City of Florence. Troubles of our stay started from the moment we came there. Unfriendly face of the woman at reception already was a sign of our bad choice, especially that we immediately was informed that there are "Problems with rooms",Manager on telephone asked... More

This wasn't the hotel we originally chose for our two night stay in Florence as we were asked to move due to the Goldini having issues with hot water. On our arrival the staff were friendly and we paid out 3 Euros per night city tax each. We walked to our room which was quiet, not quite knowing what to... More

We were at the Basilea for 1 night because there were problems with our room at the hotel we'd originally booked (the Ginori al Duomo) and they had arranged alternative accommodation while our room was sorted out. I'm not at all sure how the Basilea got its 3 stars. On the plus side: staff very helpful, hotel nice and quiet,... More

So we checked in and left our bags and walked around, ate dinner and came back. First sense was the smell... Yuck!! We had noticed it when we first got their but thought it would air out. 1st mistake. When pushed passed the smell and decided that it was just a room, until we went to shower. Black mold on... More

if you walk from the train station is isn't far but the sign for it is not easy to see until you come back down the main road again (we walked far too far before coming back towards the station and spotting the sign on the end of a road (vertical lettering on a building), the actual hotel is a... More

The hotel is located close to city historical center in a busy street, next to many other hotels. Basilea is not bad hotel for the money we've paid for the stay there. Rooms are spacious and clean enough. Clean bathroom unit with hairdryer. Among disadvantages I can note first strange excessive suspiciousness of the receptionist: during our check-in he required... More

This hotel has a great location; we could walk to and from the train station quite easily, as well as all the other major landmarks. Room was comfortable, but I could hear the other guests in their rooms (though we couldn't hear anything from outside, which was a plus), and the staff were extremely helpful. The air conditioner was noisy,... More