Perfect, perfect location, clean to a high standard( I should congratulate and thank Anna Maria, the housekeeping manager and her team ), very good breakfast; excellent, helpful reception ( thank you Laurent and Valentine) and smiling breakfast staff. For the price of the hotel, kettle in a room and faster WiFi would be ideal, as these two were my main... More

Very helpful staff and comfortable rooms with very modern bathroom attached. Very substantial breakfast served to cater to different tastes. Hotel situated in Central location affording access to all the important sites in the City. J.M.S.DE ABREW ABEYESINHE

The good and the not so good. As for the staff they were wonderful. The property is gorgeous in a wonderful historic building. The location is outstanding. A short walk to all the major locations. Some have felt the rooms were plain, but they are in fact well decorated in a very modern style. Here are my issues with the... More

We stayed here part of our Honeymoon adventure. Booked through expedia as a special. The location of the hotel is superb, can hardly get better really. Its bam in the centre of everything. We had a room (303) facing the street and although we did hear people and music on Friday and Saturday night (we were facing the street) it... More

I enjoyed my stay at NH Porta Rossa during my honeymoon. The hotel is in an old building however the facilites are very modern. The hotel staffs are very friendly and helpful especially Ms Valentine. The other staff that assisted us on the check in recommended a few good restaurants nearby which I find it very impressive. Room are spacious... More

This was the first time in Florence for my Husband and myself, and we really lucked out with this Hotel. We arrived late, but the Front desk staff were excellent. We were upgraded to a superior room on the Mezzinine level overlooking the street, and really didn't find it noisy at all. The room was spacious enough for the two... More

I enjoyed my stay in this older hotel that has been re-vamped entirely. Outside it looks older than it is. All modern furnishings inside so you get all the comforts. I would stay here again for sure even though I paid a little more. NH is a good chain to look for in other european cities as well.

Had a fabulous time here, right in the heart of things but in a fairly quiet street. bedroom and bathroom very clean and bath was delightful, great toiletries. the only thing lacking was the facility to make a cup of tea in the morning, but that's us brits isn't it!. buffet breakfast was great, make sure you ask for a... More

The location of the hotel, the friendliness of the staff and the buffet breakfast were all fantastic, and we were offered an upgrade to a suite (having booked a standard room) for a very reasonable price which was well worth the outlay as the room was outstanding comprising of one bathroom by the front door, a lounge area, a large... More