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All 470 Florence hotels

Rapallo Hotel

3.0 of 5
Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
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Rapallo Hotel
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Ranked #16 of 470 hotels in Florence
Most recent review
4 of 5 stars Reviewed 16 June 2013
Toni-Zammit Adelaide, Australia
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396 reviews from our community

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

If you are looking for a hidden gem, clean and brilliant then this is the hotel you are looking for. The staff were always friendly and polite and bent over backwards to assist you. The rooms are reasonably spacious and very comfortable. I thoroughly enjoyed my stay and intend to go back with my partner.

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
17 June 2013

Dear guest, thank you for your comment, looking forward to his friends, and in Asutralia we send our best wishes lorenzo More

Sydney
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

The hotel ticked all the boxes for a 5 day stay - clean, quiet, roomy, location, helpful staff and good breakfasts. The hotel is located not far from the train station which was a bonus - an easy walk. Although located on a reasonably busy road we did not hear any traffic noise. Breakfast (continental) was perfect but for extra... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
17 June 2013

Thank you for your comments, we appreciate a lot of the comments of travelers who arrive from places as far away for us, and are then used to travel a lot to different countries. we try to maintain a style Italian and continental, but we see that this is appreciated, because here is original. friendliness Lorenzo More

Bognor Regis, United Kingdom
1 review
5 of 5 stars Reviewed 15 June 2013 NEW

Loved our stay at Rapallo's (we stayed 4 nights) - beds were really comfortable,room and bathroom very clean and modern and staff very helpful and passionate about their city and what it has to offer. Breakfast was something to look forward to and so were the free drinks/nibbles in the afternoons (check-out time of 12 noon also helpful). Would go... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
17 June 2013

Thank you for your comment, our service is to meet small needs of our guests and try to make oncontrare them in the most convenient way. friendliness Lorenzo More

Boston
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

When we arrived at Hotel Rapallo around midday, we were immediately offered coffee or juice, and this welcoming, helpful attitude continued throughout our stay with all of the staff. Although all staff members were attentive, I want to mention that Rino was exceptionally helpful and patient when we had a computer problem with our airline tickets. The Rapallo's bar/breakfast room... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
17 June 2013

Thank you for your comment, I'm glad you enjoyed the intervention of our night porter, rino. what of the night is a very important service, and our hotel provides assistance for 24 hours without limit. friendliness lorenzo More

Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

Hotel Rapallo is a great hotel. :) From the time of email correspondence to actual stay, the service rendered deserves a 5 star rating! :) The hotel is actually pretty near to the main train station, and very easy to locate. In addition, it was also near to the main attractions in florence, bapistry, dumo, etc, signori square, etc. The... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
13 June 2013

and then here is the opposite of what some may say on the discretion of our staff. my dear, your honeymoon was something special for us, we knew how your story was beautiful and the desire to spend some memorable days in Florence. thanks for letting us share your joy. hope to meet as more and more is required of... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW

We came to Florence only for two nights for a day trip to Tuscany so we weren't looking for anything too flashy or luxurious... just a place to leave our bags and shower. Overall, the hotel was what we needed. Very close to the station which was a bonus, plus walking distance to the centre of Florence (bit of a... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
13 June 2013

his commentary is very special. I really appreciate what I call shadow travelers, it seems that you see in the hotel, that no one notices. instead our dicrezione is equal to yours. we are careful to make you meet what you want, and everything can also look casual. attentive staff, that smile that the customer can not see the staff... More

Auckland Region, New Zealand
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 10 June 2013

Based on high ratings on TA we arrived with big expectations but our experience exceeded even that! From our very hospitable welcome by Lorenzo and his colleagues, and throughout our stay, the service was always friendly and dedicated to providing the best possible experience for us, including by way of references to good quality restaurants etc. This modern, very well... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
11 June 2013

gentlemen, thank you for your comment. it is important for us very experienced travelers who leave us for their comment. and 'a pleasure to read that you were well, and our style of service and' was as you expected, good quality and courtesy. and 'what do we turn always. we will strive for a good quality that satisfied all over... More

Buenos Aires, Argentina
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 June 2013 via mobile

Nice hotel. Friendly staff. Really good room, with a safe and mini bar. Good breakfast. It's a little away from the main attractions of the city, but nothing to worry about. The staff spoke English and Portuguese, besides Italian. They were gentle enough to make a reservation for us to the academia, which usually has long lines. I would go... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
11 June 2013

many thanks for your comment. I was pleased to host you for your honeymoon. a warm hug from all our staff and best wishes lorenzo More

Priors Marston, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 9 June 2013

We arrived from Pisa on the train and decided to take a taxi not because of the distance but because of our bags, its only 15 minute walk. The hotel is in a great location you can walk to everything very easily. Alternatively use the bus service. Its a Euro for every 90 minutes, you buy a ticket(s) in a... More

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See 3 more reviews by TP47 for Florence
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
13 June 2013

our readers will greatly appreciate all the information she gave. a true traveler attentive to everything. thanks for your comment, it's nice to have enthusiastic customers because every trip so makes us milgiori greetings lorenzo More

Santa Monica
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 7 June 2013

We booked Rapallo Hotel after reading such nice reviews from other Trip Advisor's comments. Florence was exceptionally busy and booked In Mid May, but Rapallo had two nights available. Hotel is nearby the train station, but if you have big bags like we did, probably better to take a taxi there. We walked (about 15 - 20 minutes) mostly because... More

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lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review
11 June 2013

you make me move with all these beautiful memories. I'm very pleased that your stay has been made prsticolarmente liked by eul service which I think is the real difference in our work, and that's what it deserves more sepndersi. I believe that in the end what counts the most is the people, and it is around the guest who... More

 
 
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Additional Information about Rapallo Hotel

Address: Via Santa Caterina d'Alessandria, 7, 50129 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Room Service Wheelchair access
Hotel Style:
Ranked #16 of 470 hotels in Florence
Price Range: €€
Hotel Class:3 star (3*)
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