One of the reviewers below stated that thy will sell you bus tickets at the front desk. They directed me to a Tobacco Shop a few blocks down the street. There was no bus map available at the front desk or ANYWHERE, which made the bus trip both to old Florence and back to the hotel a harrowing experience for... More

Took my daughter to Florence for her 18th birthday and spent 3 nights at this hotel and I give the staff at reception 10/10 very helpful and friendly.The jewel ion the crown is the restaurant.The service was excellent and the food amazing!Nothing was too much trouble. The rooms are a good standard,comfortable and clean.Bus service to town is easy,use the... More

I have been to Florence more than 50 times and stayed in more than a dozen different hotels (3 to 5 star) including this one many times (just stayed for six nights May 2013). The staff here is the best, especially reception, and the service excellent. The rooms are comfortable (the new ones first class) and the bathrooms are modern... More

Pros: room was comfortable and it was a good price for what you get. (Former holiday inn) Cons: far from tourist sites, no free Internet, and our bathroom was leaking and it ruined my new purse that I had left on the floor by my bed side (they didn't apologize but gave us only a free water bottle for damaging... More

The hotel is in a residential neighborhood and is a bit of a walk to the city center; however, the city bus is cheap and you can buy to bus tickets from the front desk and the bus stops right out in front of the hotel. The staff is VERY friendly and can tell you anything you how to get... More

I had booked the rooms in this hotel suddenly and was a little bit confused to stay or not but when I checked in it was a warm welcome by reception with smiling girls. The room was spacious and very clean, good food in the restaurant. one most important thing about this hotel is that it has ample parking space... More

We stayed at the Italiana Hotels, Florence from April 16th through the 19th. The hotel had the best location - close to public transportation and baristas and more. Getting to all the attractions was a breeze. The hotel staff - especially Gina at the front desk - were most helpful. She was able to patiently handle all our questions and... More

My friends booked it for us. It was cheap(may be because of the location). But we found it a satisfactory location. From the Firenze S.M. station, there are bus services(I think bus no 23, but better ask the drivers by showing them address) for reaching here(20 mins). From the bus stop, you can see the hotel. The hotel looks big.... More

WOW. How friendly are these guys? Special thanks to Marilena and Guiseppe on reception. They couldn't do more for you. Great atmosphere in the hotel, lovely friendly staff, clean rooms with great bathrooms, full breakfast selection and a bus stop outside the hotel to take you the 20 mins to the centre. A brilliant time was had. Top tip: Take... More