Positive's - Cristina on reception was exceptional. We arrived on the coldest wettest Saturday in May for 50 years, so we were told. The hotel felt cold to me but I was soaked through because of the rain. Our room did not have heating only cold air con. Cristina did everything she could to find an alternative room that was... More

Not only was the property in easy walking distance to most sites and the Arno River, the Hotel had van service in the morning and the evening. The main entranced of the hotel and the common areas are updated and comfortable especially the bar area and the swimming pool area. The dining room was pleasant for breakfast though I expected... More

Impressive entrance, helpful staff and deluxe rooms and bathrooms. A few minutes walk to the main shopping and restaurant areas of Florence, but not hilly, plus have a courtesy bus that runs for 3 hours in the morning and again early evening. Rooms well equipped and a good size, although air con a little dated and noisy. Breakfast very much... More

Spent 4 nights here in February with wife and daughter. This quaint hotel is a 2 minute walk from the Santa Novella train station. But, don't walk it with suitcases over the cobblestones, unless you want to end up dealing with an angry spouse. Like I did. Take a cab. As we were on vacation and sightseeing, we did not... More

Excellent friendly hotel, 10 mins walk from the centre of Florence. lovely food and wine. simple but high quality rooms. the staff were excellent and very accommodating, very friendly and attentive. We had a tremendous dinner there which was excellent in every way. even the table decorations were beautiful.

We loved the grand villa Medici. It's location in Florence is very central - less than 10 minutes walk from main train station and in to the centre. The road it's on is very pleasant and the garden at the hotel feels lovely and relaxing because its quiet. All the hotel staff were friendly to us and very helpful. Our... More

I had a wonderful time at this beautiful hotel. After a grueling work week, I spent my first day relaxing in the garden by the pool. I ordered a few glasses of wine and a plate of prosciutto with fresh mozzarella and couldn't have been happier. It felt like I was at the home of a wealthy Italian, which makes... More

Just finished a tour of Italy and out of the 3 hotels we stayed in, this one had the best rooms, lovely garden, beautiful lobby and great staff. Problem? You have to pay for WiFi. In this day and age that's really unreasonable. Most hotels at least have free wifi in the lobby and public areas (where you might have... More

My husband and I traveled Europe for 8 weeks on our honeymoon and Grand Hotel Medici was one of our stops. The hotel was very pretty and clean (a little out of the way), but the staff was extremely rude. It was the only hotel that charged for booking museums and tours, and when you asked the concierge to do... More