We spent 3 nights here with my parents. We stayed at deluxe rooms with complimentary drinks in mini bar which are very cosy. The first impression of the hotel is great location (right next to everything central) and clean and tidy decoration. Most impressed me is the "Go-Beyond" services by all the reception staffs - Gorgeous Yanni , fabulous Marco,... More

Really like the hotel location. For Florence you can't go wrong! you literally walk out your door and are lost in time. Thought about staying at St. Regis, Helvetia, etc....and glad i stayed here! The hotel has something that i have never seen before - and i stay in hotels about 60-80 nights a year....satellite tv with automatic language conversion.... More

We have just stayed 3 nights in this lovely hotel. All the staff were delightful, especially those on reception who made us feel very welcome. The hotel is very quiet and in a great position for seeing most of the sights (but in Florence everything is walkable). The room was good and the bed was very comfortable. After all the... More

We stayed in this hotel for 4 days. I have to say that every single day some waitress treated my girlfriend in so disrespectful way and this is not something subjective, first day my girlfriend was sitting alone for breakfast because i was late, later when i arrived i was standing up beside the kitchen to take the buffet breakfast... More

For 3 years, I have stayed at this hotel, everytime, I arrive the taxi driver would drop me somewhere on the piazza and I would complian to the receptionist. But nothing is done. Then , i would ask for a nice room but this always varies. My last trip was in April and May 2011. I came back to Tokyo... More

Wonderful hotel, excellent staff. Our trip to Florence was probably my favorite trip ever. The staff made perfect recommendations for restaurants, bars, and sites. Great location for touring Florence. More

We ended up staying a few more nights than intended as we loved it so much. The location was perfect, with shops and restaurants right there. Parking was a slight inconvenience but the valet eased that. More

We stayed 4 nights in this hotel nestled in a quiet street just a few hundred feet from everything in Florence. The rooms are big, internet is included, and the spa is great for a relaxing time after so much walking and museuming. Concierge was also very helpful for recommendations - great hotel all around ! More

Grazie mille Antonio - Very nice hotel, I have already recommended it to friends in Italy and America - Excellent staff service and great location. Very quiet, close to all the sites in central Firenze, shopping district with best Italian designers. Buon Natale Terry More