At first we had a reservation in the emerald hostel and when we got there we were informed that they did not have any rooms left. They ended up putting us in emerald palace to accomodate us which was awesome! We saw no staff the whole one we were there so the service was not great...but the room we had... More

I loved the location, the cleanliness, the decor inside it qas all very hostely :D breakfast was available fresh each day, rooms were cleaned every day, except for one of the days as owner said his maid waS off duty...the owner himself has connections to our island Malta so we bcam good friends..the only thing was that there wasno air... More

It took as awhile to figure out what hostel we were in once we did, I'm not going to lie, I told my husband I'm not staying there. The building was very sketchy... The market used it for storage maybe and was really old and dirty.. However once we were able to get into the hostel my mind was changed!!... More

When we arrived by taxi from the train station we learned that actually we weren't at that location, we were going to stay in the overflow "Emerald Fields" location of this hostel. We didn't mind too much because it was closer to the city center, and the woman walked us there, and apologized (apparently she'd sent an email a day... More

Would recommend this place for any backpacker. Yes it was small but small made the service much more personal. Staff were friendly. Location was a walk to all the attractions but quite close to the museam with the real David in it and within walkin distance of the train station. Best hostel I have stayed in.

We found this hostel to be a fair walk from the centre. Staff were friendly when they were arrive as they often duck out for coffee. Our room was clean, beds old and bit saggy and on a noisy street. Basic breakfast included. We didn't mind this hostel but would pick somewhere closer into city. Enjoy Florence, its beautiful but... More

My friend and I decided to visit Italy during our semester in Paris' spring break, and Florence was our first stop. I was a little nervous about being in my first hostel, but Emerald Palace was extremely comfortable. There's an elevator, the staff is very friendly and helpful and lock-out hours are at a very plausible time. Our room was... More

We booked a stay at the Emerald Palace in June 2008. We were pleasantly surprised to find we would be staying in a quaint apartment about 2 blocks from the Duomo, instead of the hostel, which was an approx. 5 min car ride away. The location of the hostel wouldn't have been bad, but of course we were happy to... More

Very small place (only 3- 4 rooms all on the same floor) but everything very clean and well kept (rooms and bathrooms), super kind, friendly and helpful staff, nice atmosphere in the evening in the kitchen. Although it's not exactly in downtown Florence, the main sites to visit are still reachable by foot. Although you cannot cook on the stove,... More