We stayed at the Excelsior Palace between February 22nd and March 1st. The hotel is in a fabulous location with magnificent grounds (complete with an unheated outdoor swimming pool which would be great in summer) and fabulous views, but almost everything else about it was a big disappointment. The decor in all the guest rooms and public access rooms we... More

We enjoyed our stay at the Excelsior Palace. The hotel was built in 1904 and is full of character and charm if a little tired round the edges. Beautiful gardens and pool. Stunning views. It is ideally located for access to the attractive town of Taormina and environs. The reception staff were exceptionally helpful and nothing seemed too much trouble... More

Not shown in brochure as a choice for a family with kids, but ours were asking to go back before we had left. 25 metre pool in beautiful terraced garden with views over the Ionian Sea taking in mainland Italy, down to Giardini Naxos and Catania, across to Mount Etna, and up to Castelmola. Helpful, efficient and friendly staff and... More

A wonderful hotel with great views. Food was good and service not too bad even though we were there with a large Riveria Travel group, one downside the air conditioning is only turned on between 1pm and 8pm so the room was a bit hot even with the window open. Not too sure if they turn it on in the... More

We stayed here for 4 nights on a Riviera travel tour and it is a delightful place to stay, perched up high overlooking the bay of Taormina, and mount Etna, the most stunning views around. A privately owned hotel of exceptional quality, antique furniture, beautiful terraces and gardens and a pool to rival the best anywhere, its a little bit... More

Food excellent at dinner, waiters excellent.. Breakfast choices limited, no fruit, limited cereals..this is not like the same star hotels in Austria, which generally are much better on breakfasts. Desk staff efficient but not friendly. Rooms with Etna view can be noisy as there is a noisy road, uphill, outside. View of Etna is outstanding though.

The staff was very friendly and helpful, the room was nice and view outstanding. It is on the edge of the town area so more accessible than most of the hotels. We arrived late at night and the ktichen went out of its way to feed us.

Well, nice view if you can get a room facing west. That's where the volcano is and you might be lucky to see it burp. At the same time you have a view of 10km. of what's between. The bar at ground floor has the same view. The hotel is at the far western end of the city. Parking is... More

We had a week here in April. I get the impression that the poor reviews are a little out of date, as the decor is fine, bathroom modern, etc. Room was reasonably spacious, but could do with a bit more wardrobe space and clothes hangers. Balcony was, as others have said, small but with great view to Etna and side... More