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All 98 Palermo hotels »

Mercure Palermo Centro

4.0 of 5
Via Mariano Stabile 112, 90139 Palermo, Sicily, Italy
Hotel amenities
Ranked #18 of 98 hotels in Palermo
4.0 of 5 stars 476 Reviews
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476 reviews from our community

    Trip type
Traveller rating
    142
    228
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    24
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Date Rating
Dalib0rko
Belgrade, Serbia
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 10 February 2012 NEW

This is really one great hotel! Our room was very nice, spacious and claen with large balcony. Bathroom is also large and really very clean. Stuff is very polite and helpful. Breakfast is one of best parts of our staying in this hotel. You can choose from wide selection of food, pastries, cakes, fruits and drinks, and everything is so... More

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Bryant14
Sydney
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

I stayed at this hotel for 3 nights in January. I paid an average of 45 Euro a night so the hotel represented great value. Although the rooms are not huge, they are certainly not small by European standards. The breakfast is good as there is an assortment of Italian meats, cheeses and pastries. Free wifi in the lobby as... More

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dormer51
aylesbury
2 reviews
2 of 5 stars Reviewed 5 February 2012 NEW

very very shabby hotel, breakfast was fine if you want cake.no hot food whatsoever and none offered either. the bread was a little stale to say the least and the coffee was the worst i have ever had, little more than vending machine standard. the room was small and furniture was a touch shabby, the shower leaked badly if the... More

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Rutituti
Aylesbury, United Kingdom
Reviewer
5 reviews
2 of 5 stars Reviewed 31 January 2012

This should be a very very average 3 star hotel. The hotel is in a good location but thats about it. Staff cant be bothered and are quite rude, they have no problems talking about you when they think you dont understand!!!!, The hotel and especially the rooms are very tatty, bits of concrete are missing from the balconies, everything... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
4 February 2012

Dear Guest, I'm very sorry for your review. I waited a few days before reply to you....I tried to understand what happened because it was a surprise for us. It's not our style discuss with the guests, but I would like to clarify some points with you: air conditioning is not working in February....I think it's normal.... no coffee and... More

Barcelonanini
Barcelona
Reviewer
4 reviews
5 of 5 stars Reviewed 8 January 2012

The hotel is well located, very clean and excellent staff service. More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
31 January 2012

Dear Madame, thanks for your time and for your attention following your stay at our hotel. We are very grateful for this and we are very happy to welcome you another time in our Hotel Best Regards Andrea Stancato More

TATraveller
Chelmsford
Top Contributor
50 reviews
80 helpful votes
4 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

Located in a quiet side street, just 5 mins walk away from Teatro Politeama where the airport bus stops and an ideal location for exploring the old quarters of the city, with a number of restaurants close by. Room was modern and comfortably furnished. The only negative was that it was very busy at breakfast and there were simply not... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
13 December 2011

Dear Madame, Thank you for taking the time to inform us about your experience in our hotel. We are really grateful for your kind words of appreciation. We are sorry if something at the breakfast time wasn’t as you wish. The hotel is almost always fully booked and may happen that during the breakfast you have to wait some minutes... More

daisypat1
Virginia
Contributor
17 reviews
4 helpful votes
4 of 5 stars Reviewed 18 November 2011

Great hotel, excellent location, especially if you are a walker. There are several restaurants close by that are good and reasonable. The hotel itself is well equipped and a pleasant surprise for Sicily. We were on a tour with Go Ahead Tours, so I don't know what we paid, but I think the 4-star rating is accurate. If I were... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
24 November 2011

Hallo Mrs Daisy!!! Thank you for your time!!! Wonderful review!! It is important for us to receive these words. We'll wait for you again in your next trip in Sicily. It's a long journey from USA, but at your arrival you'll find again "your home". Thank you again!! With our Best Regards Andrea Stancato More

jukala
Posted by an Accorhotels.com traveller
Belgium
Senior Contributor
24 reviews
10 helpful votes
4 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

A very decent Accor location and indeed a top notch location downtown Parlermo. Checkin process is smooth, rooms are very well equipped. There is that underground private parking for an OK price of 15 EUR/night. Just this : avoid room 104. Sounds this room on 1st floor is right above a technical romm where, that tuesday morning at 6.00 am,... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
24 November 2011

Dear Guest, thank you for your kind reply!!! We are glad about your positive stay. Unfortunatelly the confusion is a peculiarity of our city: I think that just the details make each city so interesting and beautiful. The room 104 is one of our superior room. It's big and confortable, but on the 1 first floor, probably, a little noisier... More

Nym18
Bangalore
Contributor
15 reviews
7 helpful votes
4 of 5 stars Reviewed 8 November 2011

we stayed 1 night at this hotel in Oct 11. we got a huge room on the 7th floor with a big balcony. the room was spotlessly clean, with a sooper comfy bed, TV, internet. the loo was clean and functional. the staff were very helpful, told us what to see around palermo - they even spoke english. its located... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
10 November 2011

Dear Guest, thank you for your time!! It's wonderful to read your review. You don't know how much I love to reply to the guest when they were so happy... I hope everyone may be in according with you now and in the next future and that they can take your advise about us. I thank you again and I... More

colesyboy
London, United Kingdom
2 reviews
2 helpful votes
1 of 5 stars Reviewed 31 October 2011
2
people found this review helpful

I booked this hotel thinking that it was a pleasant 4 star and went for a superior room for 2 adults and 1 child. On our arrival the staff kept us waiting at reception and kept going in and out of the office we were seen by three receptionists eventualy we were given a key to our room. I could... More

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Andrea Stancato, Direttore at Mercure Palermo Centro, responded to this review
1 November 2011

Dear Guest, please help me to understand your bad experience. May you send me the photos and write me exactly what happened? Please, help me. Thank you in advance Andrea Stancato More

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Mercure Palermo Centro Also Known As

  • Accor Palermo Centro
  • Mercure Palermo
Address: Via Mariano Stabile 112, 90139 Palermo, Sicily, Italy

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