My husband and I completed our week long trip to Sicily in this hotel for 3 nights. In a dirty, noisy, grafiti filled city, this hotel provided us with a clean, friendly and convenient location to tour Palermo and it's surroundings. The staff was helpful with the return of our rental car, and provided us with helpful information in regard... More

Having checked into our room that was reasonably sized although with a small bathroom, we returned to the lobby lounge to access the free guest Internet facility but without success. Unhelpful staff said nothing was wrong. Over the next 4 days we periodically tried to access the Internet and always to no avail. Each time we reported to the staff... More

I have to start with saying the front desk staff were wonderful! So helpful and knowledgeable. I wanted to visit my grandparent's home town and needed a car and driver. I had done research on the web before I went, but the staff found me the same service for about 60 euros less. The hotel is in a great location. More

Having read one or two less favourable reviews when I booked this hotel I was slightly anxious. On arrival very late in Palermo with two tired teenagers in tow, we were greeted with a friendly efficient manner and our rooms were nothing short of perfect. My son, in particular, was delighted at the slippers made available for use in his... More

This hotel is in a very central location in order to get around Palermo. We paid about 70 euros a night for a double en suite room (including buffet breakfast) The rooms were very spacious, the bed was more king size than double! The rooms were equipped with a fridge, tea making facilities and we also had a very nice... More

Stayed for one night only. got upgraded to a very nice junior suite containing 2 televisions, 2 minibars, jacuzzi, balcony, small sitting area in seperate room. Only cabled internet and you had to ask at reception for code. at first we got a code valid for 3 hours and needed to get a new one later on. hotel is located... More

When we booked this Hotel, at least what we expected was to find decent hotel with nice location. What we have got was excellent hotel with very pleasant staff, at great location. Staff was really pleasant and helpful, always at our disposal. Room was even bigger than we expected and what is most important - very clean. Location was more... More

We travelled to Palermo and Sicilly for my wifes 50th birthday, Our first night we decided to stay at the Best Western hotel Ai Cavalieri, Palermo (booked in advance) as Best Western in the passed have been very good. MISTAKE. The hotel was a complete nightmare to find (even with sat nav).The hotel didn't look as advertised by Best Western.... More

Well, the bed was hard, but I find most southern European beds hard. Otherwise it is an excellent hotel, clean with a friendly staff, well located and reasonably priced. If I go to Palermo again, which is doubtful, I would definitely stay there More