The first thing we walked in to was a tick on our pillow, followed by them telling us that the "FREE SHUTTLE" to the beach that they advertise here and on their website DOES NOT EXIST - WARNING. We then proceeded to tell them that there was a tick on our pillow and that they lied on their website and... More

No elevator. No credit card for small amounts (i.e. only a couple of nights): this info came out only at checkout. Clumsy receptionists. The facility has some baroque atmosphere, quite old and decadent. Pretty good location. More

A great hotel..reasonable rates..close to all the major attractions and the city centre. Very helpful staff. Nice rooms..no street noise. Only drawback is that there is no elevator!! All in all, we had a great time staying there! More

...and a less than apologetic staff. I left the hotel at 1 a.m. to stay at a less pestilence-ridden hotel. Need I say more? More

This is a simple hotel right in the heart of Palermo. It is a fantastic location and a reasonable price. The rooms aren't particularly flash but do the job for a short stay in the city. It is pretty noisey though as the street outside is incredibly busy at all times of the day and night so take some ear... More

This hotel was perfect for our needs - a short break to see the sights of Palermo. Convenient location, close to the station and to places of interest. The staff were polite and very helpful. Breakfast (croissant and coffee) was in a bar outside the hotel - ok but not ideal. I was thankful to have packed earplugs. The sound... More

I enjoyed staying at the Hotel Alessandra. It was in a convenient location in the historical area. The decorating was nice. Our room was quiet and large. My husband and I were able to check in at 7am for no extra charge. One member of the staff spoke English fluently. The entire staff was very helpful. They gave us free... More