Hotel is convenient location, rooms have nice decor, breakfast menu choice good, BUT service atrocious, staff generally unfriendly, untrained, place is not managed. We arrived at 17.00 to find a checkin queue requiring a 15 minute wait, room had no promised robe or slippers and insufficient shampoo etc for two people. Requested robe etc, only 1 robe was brought. Bathroom... More

I found our room to be clean and very modern. It was a short cab ride from the Central Train Station and a 5 min walk to the Lima Metro station. A walk to the Duomo would take about 15 minutes. Corso Buenos Aires, a long shopping strip, is located a block or so away. Free WiFi is available in... More

A modern well positioned hotel close to shopping, local transport and Milan central station as well as a multitude of local restaurants and bars. Rooms were good with the shower a decent size by Italian standards. Staff friendly and multi lingual and breakfast was of international standard offerring more than just sweets. Highly recommened and good value for money

We arrived at the hotel at 1.30 am. The night receptionist Giuseppe said we have only 1 room for you. We showed him our reservation with booking.com but still said in a very unpleasant and impolite manner. "Whatever you say we have only 1 room!" Even after he printed the reservation from his own system! Which showed clearly that we... More

I picked this as a 'mystery' hotel and did some internet research. It was better than I had expected having looked at the pictures and assumptions I had made from the price paid. The hotel looks fine from the outside and the lobby is spacious and clean. The lifts are small and a bit out of date but seemed to... More

Three nights for a trade fair. Great staff, handy location. Slightly odd, and quiet, bar area. Difficult to fault this hotel. Rooms were clean and tidy. Could do with a little modernisation in certain areas but well worth a visit if travelling to Milan on business.

The hotel has good facilities, the loby, the rooms and the restaurant are good. The location is in the shoping area, 5 metro stations or 20 minutes walk to the duomo. The breakfast and the hotel restaurant in general are good. The wifi is somehow annoying, it is free only at the loby and you get password only for half... More

1 night stay with 4 kids between the ages of 11 to 4. We had 2 superior rooms with king size beds. Room and hotels is fairly new and clean. Communicating room are available. Staff was very helpful and welcoming. The only negative was the quality of the breakfast. Parking was available at 27euros per day, the garage had a... More

Booked this hotel based on trip advisor reviews, and was not disappointed. About 6 blocks from Centrale Station (where airport buses run to/from), the hotel is in walking distance or a simple two stop/1 change on the metro. Check in was simple smooth process, and we were able to get room access late morning which was a bonus after a... More