While the hotel is a little dated, the staff makes up for it in a big way. The staff was wonderful and very helpful. The breakfast was great, and the pool was the nicest in the area. Anyone who is writing a bad review should know that when you are booking an older hotel it is going to be a... More

This hotel probably was once a five star hotel, but times have now moved forward. Perhaps the only things that could be described as five stars are the prices especially for food and drink, plus of course the view. By logging on to the hotels website, http://www.imperialepalacehotel.it very professional glossy photographs will tempt most people to want to stay here... More

Well, let's start with the inevitable - this place is expensive. But then EVERYTHING in this area is expensive. We had a long talk with a local taxi driver who explained that 'the season' on the riviera isn't for ever, and they have to make a year's salary in basically 6 months, so 5 star seasonal resorts have to charge... More

This says its a five star hotel but in any other country it would be three star. It's basically a rather faded grand old hotel and though in some ways perfectly decent - I found the staff perfectly pleasant with a friendly and helpful receptionist, and the breakfasts are good - but in others it just doesn't make the grade.... More

My wife and I spent a few nights at the Imperiale Palace on a recent trip to Italy. It is privately owned and it shows in how the staff treats you! We had an amazing room overlooking the Ligure Sea. The hotel staff was fabulous, the breakfast that is free with your stay was awesome, the bar perfect for cocktail... More

This was our third stay at the Imperiale Palace. The room was beautiful. The view was spectacular from our room just like always. But then the experience started going downhill. Our experience with the lifeguards at the beach was quite shocking compared to past experiences where service was always five star treatment. One day we chose one set of lounge... More

Hubby and me wanted to make the 2 days in Portofino unforgettable, that's why we selected this hotel. There was only one room left and it was defined as "room at ground level". However, as soon as we entered the room, we were frustrated as it was "underground level". We wanted to upgrade our room, but it was fully booked... More

this is a very beautiful building with great views and a nice private beach but the service was poor... The personal at the reception and restaurants were trying to be helpful but the life guards at he beach and pool were very rude and unprofessional. They only capable of ruining your time during the day on the beach.

I stayed here last-minute in a Jr. ocean view suite. It was pretty much the only hotel room available in Santa Margherita when I made the reservation on a Saturday morning for that weekend and was very expensive (E600/nt). The room was beautiful and had a small balcony with two chairs where you could sit and watch the boats come... More