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Excelsior Palace Hotel

5.0 of 5
Via San Michele di Pagana 8, 16035 Rapallo, Italy
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Excelsior Palace Hotel
Ranked #2 of 29 hotels in Rapallo
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394 reviews from our community

Traveller rating
    209
    117
    36
    25
    7
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Families
63
 
Couples
197
 
Solo
9
 
Business
35
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Melbourne
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 25 May 2013 NEW

We stayed here for two nights with an organised tour - very old world type of hotel - rooms on the smaller size by nicely furnished and quiet. We only had breakfast here - basic Italian style buffet - eggs extra cost. Very serviceable with nice views. We were here specifically to visit the Cinque Terre by private boats which... More

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Nice, Provence-Alpes-Cote d'Azur, France
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013 NEW via mobile

Had a great three nights here. Fantastic location with great views of the Rapallo marina and stunning mountainous background. The service and friendliness from the staff is second to none. In my opinion, the Italians are hard to beat when it comes to service and hospitality and they certainly excel themselves at the Excelsior. Small rooms, nice pools and spa.... More

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Caracas, Venezuela
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

This hotel was a surprise. We stayed there because Portofino was too expensive, and we ended up in this 5 star hotel, great price, super clean, super nice staff and an increadible view of Rapallo. Rapallo is a small but really nice town, with a 10 min walk from the hotel you can get on a boat to sta Margherita... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
24 May 2013

Dear Guest, Let us thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you fully enjoyed your stay at the hotel appreciating above all the view from the rooms and the ocean view from our outdoor infinity pool at the Beach Club. We are also pleased that... More

Herne Bay, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 May 2013 via mobile

Just returned from a few days break in Rapallo. We found the Excelsior Palace very good - we had a superior room on the 5th floor which afforded spectacular views straight out to sea with the marina to the left. Just wonderful. We ate dinner twice in The Lord Byron restaurant, together with breakfast each morning, and everything we had... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
9 May 2013

Dear Guest, First of all let us thank your for your comments written on the occasion of your recent stay at the Excelsior. We are very pleased to read that you fully enjoyed the experience of being our Guest appreciating above all your superior room with the beautiful view on the marina and on Rapallo town as well as our... More

Melbourne
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 May 2013 via mobile

What a great spot, overlooking the italian riviera from the infinity pool was awesome. Beautiful setting and gardens, nice beach, and close to the centre of town Rapallo. Beautiful town!!! The only downside was the outdated rooms, slightly disapointing when you consider the cost per night and all the other great things about this hotel. Heaps of potential!

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
9 May 2013

Dear Guest, We thank you for your review written on the occasion of your stay at the Excelsior last August. We are delighted you enjoyed your stay appreciating above all the property location and the Beach Club with the infinity outdoor pool. We wish to inform you that, regarding our acconodations, in this last year we had lots of works... More

Detroit, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 April 2013

We selected the Excelsior Place and Rapallo as it seemed to be centrally located for our sightseeing in the Liguria area (Cinque Terre, Portifino, etc.). Turned out to be a very pleasant surprise. The hotel is on a perfect piece of land right on the bay and is beautifully landscaped. Service is prompt and friendly. But, the real stunner was... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
30 April 2013

Dear Guest, We thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you appreciated the location of the property, very closed to the main attractions as Portofino and the fabulous Cinque Terre. Regarding the property, we thank you for your compliments about the view from the hotel... More

Peterborough, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 15 April 2013

We moved to this hotel at the last minute (after finding our original hotel so bad that we left after one night) and this one was just gorgeous. Our room was luxurious. Spacious, beautifully decorated, very well appointed with all the usual things (telephones, fridge, safe, writing desk etc) and with some nice extras like the umbrella in the wardrobe,... More

Was this review helpful? Yes 1
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
22 April 2013

Dear Guest, First of all let us thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you fully enjoyed the experience of being our Guest appreciating above all the property common areas as well as the rooms and their position. Regarding your remarks about the service at... More

Nottinghamshire, England
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 10 April 2013

This is a lovely hotel in a great location, a very pleasant walk through a small park and across a pretty bridge brings you to the promenade at Rapallo. The hotel is beautifully furnished and our room was a good size, as was the bathroom, and the balcony was big enough to sit and take in the beautiful views. The... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
19 April 2013

Dear Guest, We are pleased you found the hotel lovely and the location great. Moreover, we are delighted to hear that our Staff are excellent. Concerning your remark about the lack of variety of our Breakfast, we would like to specify that on a very limited number of days in low season our Buffet Breakfast was arranged at the Yachting... More

London
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 April 2013

I stayed at this hotel over the Easter holidays. The staff were very attentive and helped anyway possible. The public areas, bars and restaurants offered much variety and great ambience. Being slightly up a hill, the hotel offers wonderful seclusion, yet is easy to walk into town and takes mere minutes. The views are breathtaking. The room was a great... More

Was this review helpful? Yes 1
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review
5 April 2013

Dear Guest, We are delighted to hear thay you spent great Easter holydays with us. We are happy that first of all you so positively evaluated our Staff and service and that you appreciated the hotel's position and views. We have also taken note of your remark about the lack of weights at our Fitness Centre, which is available free... More

Raananaa, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 March 2013

It is very expensive but we had the chance to stay there since it was off season and there was enough free rooms. Breakfast is excellent! Like real 5 starts hotel. Service is amazing except one man which we didn’t like at all. Rooms are very nice and the location is 5 min by walk and if you have a... More

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ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review
26 March 2013

Dear Guest, Many thanks for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you enjoyed our property and particularly appreciating our Buffet Breakfast as well as the service and the room. We thank you also for your comments regarding the position of the hotel, very closed to the town... More

 
 
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Additional Information about Excelsior Palace Hotel

Also Known As:
Hotel Excelsior Palace
Address: Via San Michele di Pagana 8, 16035 Rapallo, Italy
Phone Number:
Region: Italy > Liguria > Italian Riviera > Rapallo
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotels in Rapallo
#2 On the Beach Hotels in Rapallo
#2 Luxury Hotels in Rapallo
#3 Business Hotels in Rapallo
#5 Family Hotels in Rapallo
Price Range: €€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
This luxury hotel has been a favourite with an elite, international clientèle since the early 20th century. Experience a personalised service, elegant surroundings and beautiful sea views.The Excelsior, open all year around, has 130 rooms, two Restaurants (Lord Byron, open all year around and Eden Roc open during the summer season), two Bar (Yachting Bar open all year around, Sporting Bar open during the summer season also for snacks and salades), a Conference Centre of 650 mq with 9 conference rooms which can accomodate up to 450 delegates, an Health & Fitness Center with 5 treatment roomss, sauna, Turkish bath, inside heated swimming pool seaview with whirpool, Gym seaview, private Beach Club with panoramic swimming pool and terraces. ... more   less 
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Excelsior Palace Hotel
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