We booked a double bed room with shower and bathroom. The rooms are not so nice as it is shown here in the photos. I don't know how they made so nice photos of those rooms ! This hotel is located on the third and fourth floors of an old building and it DOES NOT have elevator. The building is... More

This hotel had a nice decor, but the bed was the hardest, most unfortable bed I have ever had to sleep on. I had to take the clothes out of my suitcase and lay them out the mattress before I could get to sleep! There was a lot of noise and strange cooking smells coming from the courtyard. The breakfast... More

I stayed here with my 5 year old daughter for one night. The hotel was easy to find and well located. Plenty of small shops, restaurants, bars, gelateria's, etc... No elevator, which might be a problem for people with lots of luggage, small kids or elderly. The staff was friendly and hotel was simple, yet very clean. We got the... More

A very enthusiastic welcome from the staff of this family-run hotel, especially from one Italian girl who just never seemed to stop smiling. The location is very handy, a very short walk from the train station and at the start of the old town. My single room was very spacious, especially the bathroom. The cost of the room included breakfast,... More

We stayed here for 1 night while returning from Cinque Terre. It is very close to the Prinzip train station. We had chosen this hotel because we had to catch a train early morning and hence was convenient. The rooms are quite big and give a feeling of 1960s. The rooms are equipped with all the basic necessities. The internet... More

This is a fairly decent hotel, better than basic, and with some interesting decor - I think we stayed in the room featured in their brochure with the amazing high ceiling and the al fresco painting. The room was huge and clean and comfortable but with some signs of dubious maintenance. Be warned - the hotel entrance is on the... More

We were very impressed with 2 things at this hotel. Firstly, the staff were so friendly and accommodating. They spoke English very well, and were able to tell us where we should go, and what we should visit. They even allowed us to store our luggage at their hotel even after we had checked out, and were waiting for our... More

Loverly position and people , food was excellent and it is simple to get to Cruise Terminal and Train Station. Would stay again [ hope they fix the elevator ] Brian & Patricia [ Seniors ] More

In General Balbi family hotel is a good value for money choice for a hotel in Genova. The price is relatively low, the very staff friendly and helpful, the location good (Via Balbi is one of the most historical roads of Genova), decoration is stylish. The only issues we had was the noise and a little bit of cold. Note... More