Do NOT go at this hotel. Their customer service is horrible. First, they charged my credit card twice, and that didn't seem to have bothered them at all. After I spoke to them, they said that they would refund just the amount in euros that was charged (not the actual amount in dollars that was charged from my account and... more

The hotel is located a 15mins walk from piazza de Ferrari at the train station Brignole. It is well connected to the city center via bus, which leaves right in front of the hotel. Reception staff is very friendly and helpful. Rooms are very clean but a bit aged. We had difficulties to control our aircon. Parking is included but... more

Things didn't go to well when I arrived, with a miserable chap on the front desk checking me in and a request for an iron being turned down. I was told I had to use the hotel laundry service just to get a couple of shirts pressed - and I'd have to wait 24 hours - not great if you... more

good lacation hotel. not so exp. nice personal. concervate. summ good more

Following a visit to this hotel I came away with mixed views. The general location of the hotel is great with a short walk to the main squares. The rooms were clean, beds comfy and bathroom fine. The staff however left something to be desired. I actually wondered whether they took a course on impoliteness and discourtesy prior to getting... more

The rooms are good, quite and clean. Very good breakfast. From the hotel you can reach the old town in just 10 minutes walking. The staff is kind and competent and gave us very good suggestion on how to spend our time in the town and in the near area. However, the garage is rather expensive. more

Hotel: This towering skyscraper of a hotel was clearly a former modern high-end hotel for Genoa, but the lack of updating screams 1960s, 70s or 80s. Outdated enough to be somewhat amusing. Massive spacious lobby and many other built-in amenities. (I believe there was a restaurant and imagine a pool or other facilities exist). Oddly, the staff locks the front... more

We were three friends staying at the hotel for one night. For the triple room we paid approx 160 euros. Standardwise the hotel was good, and the breakfast acceptable, although as usual in Italy it is impossible to find anything healthy. HOWEVER! We unfortunately left some money in the room, on one of the beds. We noticed this the following... more

My wife and I stayed at the Starhotel President in Genoa on the second night of our Italian Vacation as we decided to spend a night in Genoa on the way to Santa Margherita. We chose this hotel due to its proximity to the train station. (We decided not to rent a car) We are both very active and believe... more