My wife and I stayed here for 2 nights in September. There are lots of stairs leading up to this hotel, as others have stated; however, the stairs leading from the road (which is really a walkway) to your room is at best 5% of the total number of stairs you'll climb just to get from the train to the higher part of town. That being said, the building's stairs are quite steep and we REALLY would have appreciated some lighting when returning at night and tripping over stairs. They have lights in the hall, but the switches are not in obvious places and are on a timer, so they were always off when we needed them. If you stay here, pay close attention to the stair layout and locate the light switches in the hallway before it gets dark. If the stairs are going to bother you, I would recommend staying in Monterosso. Before booking, we were deciding between Manarola and Monterosso, and opted for Manarola since it was less touristy. After visiting both towns, we wish we had stayed in Monterosso. There are more restaurants, shops, and of course beaches. Manarola wasn't bad, but just not much going on after about 8, and since the trains stop running before late, we had to return home before we necessarily wanted to. The noise from Billy's is a little loud at night, although we were there during the weekend. We actually ate at Billy's one night and really enjoyed it. We made reservations earlier in the day and when we arrived there was another couple also waiting on the walkway right in front of our building. The place was full and Billy seemed aggravated that he couldn't accommodate us even though we had reservations. So he ran around grabbing tables and chairs from storage and set us and the other couple up right on the walkway in front of our room! Upon arrival, we spoke with the owner(?) at their restaurant, and were told to walk up to the church square where someone would meet us. We then met the other woman who showed us up to the room. Not extremely friendly but not rude either, and seemed a bit aggravated at my slow speed while lugging our luggage up all the hills and steps. The room has an air condition, which was much needed for our stay; however, there's no refrigerator. The balcony is okay, but really very small and close to the adjacent room. Bed is pretty stiff. It's about what is expected for the price, and we knew what we were getting, so no surprises really. Would stay in Monterosso if we had to do it over again.…