The place is more or less unattended - you tell them when you plan to show up and they have someone around then to take your money and copy your passport - so if you need anything you're on your own, but it's very clean, quiet despite being near termini (new windows and a few floors up helps), well located,...
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The worst experience ever!!!!
I made a last minute booking for 2 nights and I paid 20% of deposit at the time of reservation. Upon arrival, a woman - I assume she was the owner or a manager - told me the room that was supposed to be mine had got a broken toilet so that she could not let...
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We stayed two nights at the Al Gran Veliero B&B this October. We wanted a cheap hotel, close to the Stazione Termini and this place met our needs just fine. This is not a situation for a traveler who wants consistent support by a hotel staff, because there is none! We had to tell them when we made our reservation...
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