Rating this hotel is a bit difficult as there were some severe disappointments/problems, but the management did make special efforts to address the concerns - although really, they should not have happened to be concerns in the first place! I went into it expecting that it might be less than a stellar stay based upon a lot of other traveler/Tripadvisor... More

Lousy service, no internet, cold shower, hard bed and thin walls so you hear the other guests. It hotel was far overrated (5stars) and the quality was not conform the price. It was a big dissapointment and we checked out after two days to go somewhere else. There are better options like the opera hotel around the corner for instance... More

We were met at the front desk by Mr.Emanuele, who tried everything in his power to make our stay as plesant as possible. He was very helpful in every detail, of makes a true hotel stay memorable. We would for sure go back

My best friend and I stayed at this hotel during our vacation to Rome the first week of May. When we first arrived to the hotel we were told there was a medical emergency with one of the larger families that was staying there so they were unfortunately fully booked. They put us in the hotel next door for the... More

We had been looking forward to staying at this hotel firstly because I like Accor MGallery Hotels and secondly, because it claimed to be newly opened. It is a design hotel and quite frankly, I didn't get the design...very dark hallways with a Red and cream Modern-style decor in the rooms. The location is excellent, but there are many hotels... More

We would have thought that an Accor Mgallery hotel would have similer standards. I guess we thought wrong. We stayed in Venice at MGallery Papadoli and had such great experience that we were looking forward to the one in Rome! Pros: Good location - near Termini railway station, close to a dept store, close to many shops and a few... More

The personal driver arranged from the airport to the hotel was very comfortable as a service and worth the money. You actually get a discount when returning to the airport. The first room we got was spacious and with a full option shower. We had however chosen a Junior suite to have an escape room in case I started snorring.... More

An beautiful modern designed hotel, very convenient location, 5 minutes to central station and metro line, central avenue (via nationale). A very friendly and polite staff with very good customer service. Our check in and first great impression was with Mrs Milena (receptionist), with a genuine smile, always willing to assist either regarding the hotel itself or giving touristic information.... More

We stayed at the LaGriffe from APRIL 17-23, 2013. Our room was lovely and spanking clean and after long days of walking everywhere we looked forward to returning to it, knowing that the staff had been busy cleaning it and asking it comfortable for us. Front desk staff was friendly and always happy to answer touring and other questions. We... More