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BEST WESTERN Hotel Spring House

3.0 of 5
Via Mocenigo, 7, 00192 Rome, Italy
Hotel amenities
Ranked #178 of 1,293 hotels in Rome
4.0 of 5 stars 640 Reviews
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640 reviews from our community

What travellers say about this hotel
  • Vatican museum(19)
  • Very clean(9)
  • Friendly and helpful(9)
  • Great location(7)
  • Metro station(6)
  • Breakfast buffet(4)
  • Grocery store(3)
  • Rooms are small(3)
Traveller rating
    270
    277
    51
    23
    19
Only show reviews for Family (139) | Couples (114) | Business (15)
Date Rating
BraulloBogart
Manila
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

I just stayed at the Springhouse last week with my wife and mom, and we enjoyed staying there. Sure its a little far from the Trevi Fountain, Spanish steps and other tourist spots, but its a 5 minute walk to the Vatican, and one of my favorites, the Old Bridge gelateria. It is also near a Metro station, so if... More

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Lord_Lorenzo
Surabaya, Indonesia
Senior Contributor
21 reviews
7 helpful votes
4 of 5 stars Reviewed 31 January 2012

This hotel gets a lot of things going right for it. Very good location as it is just 10 minutes walk from Vatican City, there is also a supermarket right next door if you ever need anything. Services are all there, breakfast, free wifi, laundry and even balcony! It is the perfect base to spend a day or two to... More

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Hotel Management, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review
1 February 2012

Dear Guest, let me start by thanking you for spending some of your time to share your experience at our property with other travellers. Your opinion is very important to us, ince it helps to deliver a better service day by day. We are all hapy you enjoyed your stay with us and really hope to have the pleasure to... More

DragonJack
Sydney, Australia
Senior Reviewer
7 reviews
8 helpful votes
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

We stayed just for 1 night in Jan 2012. We had a family room which was the same as having two rooms with an interconnecting door (so each room had a bathroom, which was great). We got a great rate on this hotel so I was a little concerned. I need not have worried as it was very nice indeed.... More

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CatinRzeszow
Rzeszow, Poland
Senior Contributor
34 reviews
16 helpful votes
3 of 5 stars Reviewed 5 January 2012

stayed here for 5 nights with my 77 yr old mother over New Year's - am European 3rd time in Rome. vatican loca was important as was balcony (smoker) room 'spring room' was a lot smaller than expected for the price but - surprise the mini-bar was totally free and restocked - if you are winter or too tired to... More

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Hotel Management, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review
11 January 2012

Dear Guest, let me start by thanking you for taking some of your time to share your experience at our property with other travellers. Guests' opinion is very important, since is helps to deliver a better service to you and to other guests in the future. Concerning the room, I read you expected it to be bigger; I would like... More

kimbeau54
Sydney
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 5 January 2012

We stayed at the Hotel Spring House last October and we had the top floor penthouse suite which was very spacious and the bed was comfortable. The bathroom had a spa bath and lots of room. There is a stairway after arriving on the top floor in the lift and it has a steep top step which takes a little... More

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Hotel Management, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review
11 January 2012

Dear Guest, thank you very much for posting a review about your stay with us on Tripadvisor! We are all happy you enjoyed your room and our services! Really hope that, when in Rome next time, we will be your choice again. My kindest regards, Paola Pistolesi, Customer Care Specialist More

gian63trav
ligury
Contributor
17 reviews
10 helpful votes
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

We spent three days at sSpring House Hotel. We got a room at first floor with a double bed + an additional bed for our daughter. Room was very clean and during our stay it has been well mainteined.Bathroom with shower is bit small. Staff is very frienldy and nice, Breakfast is offered in good quantity and with a quite... More

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Alexander T
London, United Kingdom
Top Contributor
67 reviews
90 helpful votes
2 of 5 stars Reviewed 15 December 2011
2
people found this review helpful

Ludicrous. The good thing is proximity to the Vatican and St Peter’s. Bad things? Being checked in only at 3 (we were only checked in at 4.30 in fact, and then to the wrong room), disorganization and a generally poor condition. Our shower head fell off continuously, and the shower door did not close properly (etc etc etc). Most staff... More

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Hotel Management, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review
21 December 2011

Dear Guest, let me start by thanking you for taking some of your time to share your experience at our property with other travellers. Your opinion is very important to us because, by telling us what you liked and how we can improve, you are helping us to deliver a great service to you and to other guests in the... More

JeffyLA
Louisiana, USA
Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 12 December 2011

Had a great week stay at this hotel. The room was clean and well kept, however the shower was a bit small. Breakfast and wait staff were also great, selection was above and beyond the average Best Western. The hotel is located within 10 mins from the Vatican Museum and 20 to St Peters. The subway is a short 10... More

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Hotel Management, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review
21 December 2011

Dear Guest, thank you for posting a review about your stay at our hotel! We are very happy we were able to come up to your expectations! Hope to see you in the next future; in the meantime, we wish you a wonderful Christmas and a happy new year! Kind regards, Paola Pistolesi, Customer Care Specialist. More

Jay M
Solon, Iowa
Contributor
13 reviews
2 helpful votes
5 of 5 stars Reviewed 12 December 2011

Stay here and be happy! Walking distance to The Vatican. Walking distance to the subway. Great restaurants less than a five minute walk. Stayed here and were pleasantly surprised! Paulo was very helpful in letting us experience Rome. He recommended things to see and fantastic restaurants! Hot breakfast every morning with eggs, meats, rolls, yogurt, fruit and tomatoes and Mozzarella... More

Was this review helpful? Yes
Hotel Management, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review
21 December 2011

Dear Guest, thank you for sharing your experience at our hotel here on Tripadvisor! We are all happy you enjoyed your stay with us and hope that, when in Rome, we'll be your choice again. Best regards and Merry Christmas! Paola Pistolesi, Customer Care Specialist. More

SD_Amit
San Diego, California
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

My family stayed at this hotel for one night (in transit to another apartment). We booked a quadruple room and were given one of the newly remodeled rooms. The room was great! It was actually on two floors (staircase in apartment), very clean and nicely furnished. We expected a room with two beds in it, but we got a small... More

Was this review helpful? Yes
Hotel Management, Responsabile relazioni con la clientela at BEST WESTERN Hotel Spring House, responded to this review
9 December 2011

Dear Guest, let me start by thanking you for taking some of your time to post a review about your stay at our property on Tripadvisor. Your opionio is very important to us, since it helps to deliver a better service to you and to other guests in the future. We are very happy we were able to come up... More

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BEST WESTERN Hotel Spring House Also Known As

  • Best Western Hotel Spring
  • Best Western Rome
  • Rome Best Western
Address: Via Mocenigo, 7, 00192 Rome, Italy

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BEST WESTERN Hotel Spring House
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