The staff of this hotel are coping with warmth and super professionalism during the unusual snow. It seemed the entire population of the hotel descended to the dining room and lounge for dinner yesterday and Enzo the chief waiter was a hero. With one assistant, he served us all with expertise and kindness. After he apparently had just 3 hours... More

Situated in a very quite residential area. Having read through the reviews about getting to the Hotel from the metro, me and my friend were still lost. Anyway, got there by asking few bystanders. Upon arrival, was welcomed by a very rude reciption guy called Fabio. He constantly showed various unhappy signs and was very rude throughout the registration period... More

Both my GF and I have stayed in genuine 5 star across the world, and so we have quite high expectations. IF hotels claim to be of a certain level, we look at all aspects that contribute to this. This hotel is a bit of an enigma. Everything I have read on trip advisor is true; staff can be abrupt... More

My complaints about the Duke Hotel include: very rough bed linens, a very hard bed, only one cup in the bathroom when we were a party of two, you are unable to control room temperature in the room so you must ask the desk to do it for you, there are no English TV channels, they did not mention their... More

The hotel was warm and inviting. It isnt centrally located but the shuttle bus service provided made everything easy to access and meant that the location wasnt an issue. You do however need to make sure to book the service in advance. The area itself is quiet and noise polution is not a problem. Our sleep however was interupted by... More

A beautiful room, not very large but with a walk-in-closet (!) and a spacious bathroom. Rich colours and patterns on the drapes and bedspread gave it a touch of elegance. Maybe a bit dated in detalis like faucets but still well kept. The lounges are huge for a hotel of this size and furnished in a traditional, cosy style. Great... More

A great hotel, the staff are top nodge! Allessandro & Luigi are GREAT, and very very helpful. Luigi drives the shuttle as well, and is an entertaining man! The hotel shuttle makes it easy, as you can stay in luxury, and quite surroundings, yet can get to the heart of the Rome action in minutes. VERY good value for money!... More

We have stayed all over, but this may have been the best and most professionally run hotel we have seen. A little off the beaten path, but they made up for it with service and a quiet home like environment. At the front desk, Massimo, Fabio? and ilna? were the best. Our Itaian was lacking and they jumped at the... More

My husband and I have just returned from a short trip staying at the fabulous Duke Hotel. I had stayed there previously but this time we chose to spend our 25th wedding anniversary in Rome - and the thought of returning to The Duke Hotel was a deciding factor in our choice of venue. They didn't let us down.... the... More