We have already been told about this hotel on our previous trip to Italy in 2010. So this time we booked in advance a room in this beautiful hotel located in the fourth floor of Galleria Humberto, just in the heart of Naples. Our room was Van Gogh a small but stily decorated room looking down the gallery. From our... More

What a treat! Located on the 4th floor of the Galleria Umberto, the beautiful glass-domed shopping center in the heart of Naples, this is a 4-star hotel with impeccable service. Beautifully furnished and staffed with extremely professional, multi-lingual staff, the hotel is reached by elevator from one corner of the street-level shopping center. Be sure to bring a few 10... More

I found the location to be ideal for someone looking to stay in the heart of the historic center of Napoli. I was greeted by a very nice and professional young Filipino employee (sorry I forget his name, but he deserves recognition for his superb work ethic). I was shocked when I checked out that I was forced to pay... More

This hotel is very well located and unusual - it's on the fourth floor of the Galleria shopping centre. The lift is one of those old-fashioned cage ones! It's a small hotel so quite quiet, but it's fine. The staff were helpful and generally we enjoyed it. Room was a good size and clean, with a decent bathroom. Food at... More

This place is incredible! Food & cleanliness was exceptional!! Staff was so eager to help & answer any questions! Cesaer & all the staff deserve the highest accolades!!! My best friend & I will be back!!! Only five rooms & so inviting!!! More

I have stayed in this hotel last week and the place was amazing and the staff was very helpful and kind.. i do recommend it if you are looking for a very good hotel with excellent location and helpful staff. More

Stayed at this htel for 3 nights. Required a hotel in the city centre surrounded by shops and retaurants. From the airport ittakes about half an hour to get there. If you speak italian you pay around eur 15 or the taxi trip if you do not eur 25..... The hotel has 2 parts on different sides of the galleria.... More

After the hassles of travel in Naples, and the general grot of the city, the impact on walking into the Galleria Umberto is just stunning. This tiny hotel, on the 4th floor of the building is equally stunning, with charming helpful staff, and everything in immaculate condition. (Now, you have to be comfortable with rococo furniture...) Our room came with... More

The hotel is in Galleria Umberto on the top floor, the hotel is decorated in a classic Italian stye, but the rooms are very modern. All areas of the hotel are very clean and the staff are extremely friendly and helpful. It is a great area of the city right next to the port in one of thee better areas... More