very nice modern refurbishment, everything very clean. Even it is very close to the city centre and shopping street Via Toledo, the hotel is very quiet. Breakfast is also very good, but not big choise of variaties. Bed is comfortable enough. Staff is excellent. Generally the position of the hotel is very good, because you can easily reach every place... More

Amazingly situated near the shopping district (via Toledo), has parking in an adjacent garage for an extra amount. The hotel is compact, every space is utilized. The rooms are small, very clean, modern and nicely furbished. The only remark would be that the shower has medium to poor water pressure and which my wife did not appreciate. Breakfast was basic... More

This hotel could be a very good place to stay since the location is very good, people are more than helpful, rooms are modern and breakfast is fine. However, we stayed there 5 nights and during all our stay there was a really awful smell in the room, coming from the bathroom. We had to live with this, as they... More

Pros: - good central location, although the main railway station is a good 20 minute walk away - very friendly, helpful staff - rooms clean and comfortable (the hotel is relatively new) - windows are well double glazed which keeps noise from the outside to a minimum (but in any event, the hotel is not on a busy street) Cons:... More

We stayed at Golden Hotel for one night as our destination was Capri Island.Good value for money: The location is very convenience. Just 10min walk to the port & Alibus stop to the airport. One of my favorite things in this hotel was the staff: Really welcoming and helpful. Check in went very well and fast. Rooms were nicely designed,... More

It was me and my boyfriends first trip to Naples, we stayed here for 4 days at the hotel and every day the hotel staff gave us 110% customer service. All staff was always available and willing to help with questions, suggestions, and directions. The area it's in is not the best area, but its only a couple blocks from... More

If booking a singel room at this hotel, you will be allocated a small room WITHOUT A WINDOW. This is the only single room in the hotel. After 2 nights I was upgraded to a double room when it was available. Not a pleseant experience. The webite does not indicate that the room has no window.

i had expressly booked my hotel over a year inadvance to hopefully get a decent sized room (single) nevertheless. when i emailed the hotel prior to my arrival to check on details for my arrival they said it would be quite small. they also said that i could only have a friend in my room for limited time (even though... More

Welcoming communication; clear advice and travel instructions; well situated on the edge of the smart area of the city; superbly helpful staff, offering advice and recommendaions and then seeking feedback; lovely room with excellent chambermaids; first rate breakfasts with plenty of choice. We had a very happy five-day stay and we recommend the hotel whole-heartedly.