We stayed in this hotel while visiting Naples for the weekend. The room that we stayed in was very beautiful and well appointed. We loved the courtyard and the overall design of the space which was very luxurious and extremely inviting. The service was outstanding and we were very pleased by the work of Stefano, who helped us navigate the... More

We stayed in this hotel just before Christmas 2011. The room was great, extremely comfortable beds. However, the staff of the hotel let down the entire stay. The front desk was rude and abrupt on most occasions (with the exception of one lovely girl who was incredibly helpful and recommended several wonderful things to do in Napoli). The attitude of... More

Very charming hotel. We got a special rate of 100€ per night including breakfast. The rooms are spacious and nicely furnished, the staff was kind and the breakfast is very good. We are a gay couple and were not sure about how the staff would react about our stay in the hotel. They turned out to be very kind and... More

Naples is not everyone's cup of tea: chaotic, noisy, edgy and occasionally downright dangerous. So it was great to have a hotel we could retreat to which was an oasis of calm luxury and great service. It is located very well: walking distance from the train station, so it is easy to get out to Herculaneum and Pompeii (go to... More

If this is one of the best hotels in Naples, I pity the poor travelers who have stayed elsewhere. What a disappointment! The neighborhood is very sketchy and dinner is horrendous! Given that they started with a palace they have done everything they can to chop the place up into the smallest spaces possible. Avoid. More

An absolutely amazing hotel. Pros - Beautiful well-appointed rooms. Luxury bathrooms. Such a comfy bed! Good price! Cons - The rooms are a little on the small side. The location is not the best. Didn't feel incredibly safe. Trash everywhere in Naples. More

This is an excellent hotel in every aspect. In contrast with the shady city of Naples, Palazzo Caracciolo is like an oasis. Its architecture still represents the old glam and charm even today. The decoration is modern but elegant & tasteful, blend in well with the historical building. The room is not big, but very comfortable, a large terrace outside... More

The Palazzo Caracciolo exceeded expectations. On arrival the staff were very helpful and unobtrusive, we were offered an room upgrade for a modest 20 euro's (we stayed 2 nights in November). The room had a wow factor, boutique / modern style, clean, tidy, everything working! The hotel facilities were excellent - as good was the location; within walking distance of... More

Beautifully restored exterior, slick and modern interior. Our room was small but nicely equipped with a large terrace, in November it was still warm enough to sit outside! Excellent breakfast with plenty of choice and very fresh produce, very friendly service. From our point of view, we thought the location was fine. It's a 10 minute walk away from the... More