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BEST WESTERN Hotel Alfonso XIII

4.0 of 5
Paseo Alfonso XIII, 40, 30203 Cartagena, Spain
Hotel amenities
BEST WESTERN Hotel Alfonso XIII
Ranked #6 of 15 hotels in Cartagena
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38 reviews from our community

    Trip type
Traveller rating
    10
    19
    8
    1
    0
Date Rating
Turre, Andalucia, Spain
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

Stayed here for 4 nights in May. The room was pleasant, with space for my husband's wheelchair and hurray, an accessible bathroom with shower for him. TV reception was poor. We had paid for breakfast, but would not do so again. There was fruit which was good, but a poor choice of cereal (3) and the cooked items (beans bacon... More

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See 2 more reviews by Margaret F for Cartagena
Juan Carlos G, General Manager at BEST WESTERN Hotel Alfonso XIII, responded to this review
20 May 2013

Dear clients, Thank you very much for your time. Your opinion is very important. This will help to improve our services like breakfast and everything else. I am glad you like Cartagena I hope to see you again and count on your trust again Sincerey More

Limassol, Cyprus
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 January 2013

Recently stay for 4 nights and was pleased. Nice spasios room on very reasonable rate, excellent restraunts, nice recration room including free coffee at any time, excellent room service and extremely helpful and friendly staff with good english. Very conviniently locating, 10 min to downtown by walk, beatiful city. Thanks a lot. The only disappointing thing was quite weak wi-fi,... More

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Juan Carlos G, Director General at BEST WESTERN Hotel Alfonso XIII, responded to this review
29 January 2013

Dear client, Thank you for your time about filling the survey in regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 24 January 2013

Not the hotel experience I was expecting. Firstly you had to pay to park at the hotel and the car park was the worst I have experienced, cars squeezed in behind concrete pillars and asked to leave keys in the event you are blocked in. Hotel staff were pleasant. rooms are basic with very thin Walls. Do not expect a... More

Was this review helpful? Yes 1
Juan Carlos G, Director General at BEST WESTERN Hotel Alfonso XIII, responded to this review
29 January 2013

Dear Client, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

London
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 September 2012

Typical Best Western, very clean and very comfortable. The room did not match up to the picture, which had two easy chairs in it and a lot more room than we had. Amazed that they had old fashioned TV. Good location

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Juan Carlos G, Director General at BEST WESTERN Hotel Alfonso XIII, responded to this review
14 September 2012

Thank you very much for your opinion about your recent stay. About your reference to the differences between the room you stayed and the room we show at the photo, I will check in which room you have stayed because the photo shows the real look our room have. On the other hand, we are triying to change TVs as... More

Truro
Top Contributor
71 reviews 71 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 26 June 2012

I have stayed here several times and have to say that I have found it very comfortable. The rooms are air conditioned and double glazed (although the dividing walls are quite thin). There is free wifi in the rooms and some English language TV. The breakfast is some of the best I have had in Spain with lots of fruit,... More

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Management response:
27 June 2012

Dear Guest, Your compliments of the Best Western Hotel Alfonso XIII are greatly appreciated. We work diligently to offer the best service and a great stay for each guest so it is nice to know when this succeeded. It will be a pleasure to host you again in future. Best regards, More

cornwall
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 15 February 2012

Just had a 3 day break in Cartagena, Spain, and stayed at this pleasant little hotel. Room large and clean, staff very pleasant and helpful, particularly one young man who had to deal with taking money for a banquet on Saturday night (11th Feb);an influx of guests waiting to pay for their meal - and my arrival in the middle... More

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hotelalfonsoxiii, Director General at BEST WESTERN Hotel Alfonso XIII, responded to this review
17 February 2012

Thank you very much for your opinion about your recent stay. Thank you for your kind words and consideration. It is our pleasure to have served you. We look forward to your next visit. We are very happy that you enjoyed your time here!! I will share your comments with the entire staff. They take great pride in their service... More

Hobe Sound, Florida
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 31 October 2011

Stayed here for business travel at Navantia Shipyards. This hotel is clean, quiet, fast internet, great breakfast & the best hotel laundry of any hotel I've ever stayed. The laundry is cheap and fast - still hot when it comes to your room ! The only place I've ever stayed that had "boiler suits" on the laundry list - and... More

Was this review helpful? Yes 1
PedroGarcia, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfonso XIII, responded to this review
2 November 2011

Dear Guest, Your compliments of the Best Western Hotel Alfonso XIII are greatly appreciated. We work diligently to offer the best service and a great stay for each guest so it is nice to know when this succeeded. It will be a pleasure to host you again in future. Best regards, More

Sydney, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 October 2011

I wanted a base while I visited family. It was comfortable, felt very safe, they were helpful and I had everything I needed. I had a room overlooking Alfonso XIII main road but it was a good size and not noisy - there are shutters, good windows and 3 layers of curtaining! Even though not standard in each room, they... More

Was this review helpful? Yes 3
PedroGarcia, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfonso XIII, responded to this review
17 October 2011

Dear Guest, we would like to thank you very much for your comments but also for your useful remarks. We are very happy and proud that you liked the room and location. With reference to the breakfast I apologize for not exceeding your expectations about the selection for fresh fruit and yoghurt. Thank you very much for all your suggestions,... More

Stromness, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 24 May 2011

This trip was a treat for my Mother and I was hoping that the hotel would be suitable, it met our expectations.On arrival at the hotel we were greeted warmly by the reception staff and helped to the lifts with our cases. The hotel foyer looks very elegant ane welcoming. The room was clean and well provisioned with laundry, toletries... More

Was this review helpful? Yes 2
hotelalfonsoxiii, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfonso XIII, responded to this review
30 May 2011

Dear guest: Thank you very much for your opinion about your recent stay. Your feedback is very much appreciated. With pleasure I will pass on your kind words to our staff. Again, thanks for taking the time and we hope to see you again. More

Plymouth, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 7 April 2011

Have stayed here a few times - does exactly what it says on the tin. Easy check-in, comfy bed, good bathroom, quiet for the night. Easy access to all of Cartagena's sights. Very good VFM Chinese just down the road (turn left) with wine at 4E a bottle!

Was this review helpful? Yes 2
hotelalfonsoxiii, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfonso XIII, responded to this review
8 April 2011

Dear guest: Thank you very much for your opinion about your recent stay. Your feedback is very much appreciated. Again, thanks for taking the time and we hope to see you again. More

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Additional Information about BEST WESTERN Hotel Alfonso XIII

Also Known As:
Best Western Cartagena
Cartagena Best Western
Address: Paseo Alfonso XIII, 40, 30203 Cartagena, Spain
Region: Spain > Region of Murcia > Cartagena
Amenities:
Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Cartagena
#4 Business Hotels in Cartagena
Price Range:
Hotel Class:4 star (4*)
Reservation Options:
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BEST WESTERN Hotel Alfonso XIII
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