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Sercotel Suites Viena

3.0 of 5
Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Hotel amenities
Sercotel Suites Viena
Ranked #15 of 456 hotels in Madrid
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509 reviews from our community

Traveller rating
    256
    211
    39
    2
    1
See reviews for
Families
81
 
Couples
226
 
Solo
22
 
Business
24
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bucharest
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

We had a 4 nights stay as a city break. The room was large (except for the bathroom) and clean , with modern furniture and a small kitchenette (ask for dishes at the reception if you need them).The staff makes you feel comfortable and seems to be willing to help you. We have taken also the breakfast at the hotel... More

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Oakland, CA
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 10 May 2013

We spent five nights in a junior suite while on our honeymoon. The room was a perfect escape from the heat of Madrid - comfortable, clean, with excellent A/C and a spacious terrace on the top floor. Plenty of storage, smallish but clean bathroom, modern decor, helpful staff (they recommended a great famenco show which we otherwise would have missed),... More

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Folkestone
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 May 2013

Suites Viena is located a couple of hundred metres up a side street off Place de Espana. Not a lovely locality but really very convenient for everywhere and great value for this area. Large, spotlessly clean rooms with self catering facilities. Super staff, aircon that works, even decent room service from the restaurant a few doors away. You are not... More

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Letchworth ,
Top Contributor
68 reviews 68 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 6 May 2013

Stayed 3 nights while in Madrid for a wedding .Staff very friendly and helpful .Room (we had a junior suite ,)was clean ,functional and spacious .As others have said bathroom was small but ok. Beds comfortable .We had 2 balconies which we put to good use ,one to the front of the hotel off the bedroom with table and chairs... More

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Hong Kong, China
Top Contributor
81 reviews 81 reviews
53 hotel reviews
Reviews in 38 cities Reviews in 38 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 May 2013

It's a new hotel building which is not common in Madrid, to my limited knowledge. Room is modern & functional, w/ a small kitchen. Can ask for cooking utensils from reception. Location is excellent, next to Spanish Plaza. ALL attractions are in walking distance. Metro is not necessary. There's a small supermarket nearby to buy grocery. It's facing a primary... More

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See 10 more reviews by ambambamb for Madrid
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2013 via mobile

Stayed for one week April 23-30,2013 and was pleasantly surprised. All of our tours where through Julia Travel near Plaza España which made it convenient to walk over just 5 or 10 minutes away. The heat and A/C seemed to work very well in the room as did the free WiFi which many people seem to complain about. We had... More

Was this review helpful? Yes 1
Melbourne
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 25 April 2013 via mobile

We stayed five nights here in April 2013. Was surprised at how large the room is when we first checked in and surprised to see the kitchen. The staff are friendly and helpful. So we got a good first impression. After the first night, we noticed a few issues. 1) the bathroom is very small with the door opens onto... More

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Top Contributor
50 reviews 50 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 14 April 2013 via mobile

Stayed here for 3 nights. The hotel room is spacious and clean, the bathroom is a bit small. Nice restaurant Cafe Vienna next to the hotel. Our room faces the street and it is quite noisy during the night as we left our window opened. It is 5 mins away from Espana metro station.

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Newnan, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 6 April 2013

Spotless, welcoming staff, close enough and far enough to the center . Suits Vienna is always our choice when in Madrid. Excellent and comfortable beds, though no AC during spring, so you will need to open the big windows( no worries, is a very quiet street) the rooms are spacious and modern, wood floors so no dusty carpeting! Joanny, the... More

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Lethbridge
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 29 March 2013

Room was quiet and clean. One must ask for cookware and dishes to be brought up to room with kitchenette. Good location. Front desk staff very unfriendly, borderline grumpy. WiFi was sketchy so not sure why the hotel advertises it has it at all. Overall, I wasn't that impressed with the hotel, and would not return.

Was this review helpful? Yes 1
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Additional Information about Sercotel Suites Viena

Also Known As:
Viena Hotel Madrid
Address: Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre Free High-Speed Internet Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotels in Madrid
#108 Business Hotels in Madrid
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Suites Viena Hotel is located in the Argüelles business area around Gran Vía, Princesa, Ferraz and Paseo Rosales streets. This newly constructed building with modern and vanguard studio suites inaugurated November 2006 is near Gran Via and a few meters from Plaza de España and Palacio Real around Madrid de los Austrias' best recreational area. ... more   less 
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