Another great stay( 2nd time) and being upgraded on arrival was a bonus, staff are very helpful, suberb location, lovely clean hotel and great continental breakfast, we would deffinately stay again right in the centre of town on the corner of Santa Ana Plaza.

I stayed here for 3 nights early june & overall had a really fantastic stay. The location really was great. On a previous visit we stayed st room mate Mario but we found Alicia to be much better. The plaza that Alicia sits on is beautiful & the proximity to sol, gran via etc is very close. The metro was... More

We recently returned from spending 5 nights at the Room Mate Alicia in Madrid. We were extremely satisfied with our stay and would return again, as well as visit other hotels in the Room Mate chain. Location: Madrid is spread out, but if you don't mind walking a short ways, Room Mate Alicia is fairly centrally located. It's about a... More

Although we are an elderly couple we were very comfortable at Room Mate Alicia right on the corner of Plaza Santa Ana, at Calle Prado. Room was comfortable, breakfast was not included, but it was very reasonable and very good, and the location could not have been better. Staff was excellent. We had to do a lot of walking because... More

i am big on sleep quality and this hotel did not provide it we got the junior suite i believe it was room 203 which has a beautiful view of the plaza the room was spacious and comfortable the bath tub was great the breakfast was outstanding some reviews complained but with cereals meats cheeses yogurts fruits coffees and cakes... More

The location of this hotel on Santa Ana Plaza is an ideal location. The staff is friendly and knowledgeable. They all went out of their way to make our stay special. We stayed in one of the four top floor rooms with a huge outdoor terrace. (Room 401) This was the perfect retreat after a day of running around the... More

Lovely hotel in a great location. Stayed 5 nights and every member of staff we spoke to was really friendly and helpful and this included the cleaning staff who we couldn't converse with due to our complete inability with the lingo but with smiles all round it worked!. Easy walking to all major attractions or a short step away from... More

On arrival at the hotel we were told that we could not have the twin room which we had booked and had to stay in a double bed for the 4 nights that we stayed at the hotel. It seems that if you travel with companies like Expedia you are not guaranteed to get the room you book. Fortunately I... More

I booked this hotel for the last couple nights in Spain and it was by far the best place we had stayed the whole trip (out of 4 hotels, an apartment and an overnight train). I booked directly through them to ensure I got the room type I wanted (with the private terrace) and added the option to have a... More