Great hotel with attentive staff and good service. Every level another designer with designer rooms. Unfortunately the design is responsible that there have been made some concessions to the standard 5* comfort. Still on a very good level but something to think about if you want to be spoiled with 5* luxury and comfort because you have to accept some... More

Plenty is written about this unusual hotel with different designs per floor. Great for a short stay because the slightly craziness is interesting; learning how each room 'works' in half the fun. Practically, it drives you mad, though! No shelf in the 'bathroom'. TV obscured when you're standing up. Wardrobe doors that are too clever. But don't let that put... More

We stayed here when we went to the Madrid open. The hotel is immaculate and customer service is second to none. We arrived and our room wasnt ready as we were a little early so was giving Complimentary drinks in the fantastic bar area. Can't complain at free grey goose vodka lol. We had a smoking room on the 3... More

I stayed here for a girly weekend. This is fantastic hotel in more than one respect. The Hotel is approx 10mins cab ride from the airport and about 10-15min cab ride to the city centre. The hotel rooms are fantastic! The pictures on their website are exactly what is show - no misinterpretation! The staff are very helpful and friendly,... More

Our jaws dropped when we arrived, wow! From the first moment, it was a very special experience. At check-in we were advised each of the floors were designed on a different theme by a different designer and which floor we stayed on was absolutely our choice. Their words! We chose the 10th floor, with a Japanese feel. We looked at... More

I recommend that if you stay here you try to get to see all the different rooms on each floor. Each floor has been designed by a different designer and some are very strange indeed. Our room was not one of the strangest but other guests had a great experience. The public rooms in the hotel are as you would... More

I will never forget stepping out of the lift onto the 4th floor into a spaceship. Amazing hotel, next to metro and fantastic views even if the walk of faith on the top floor was a little scary. Tamari the Russian check in girl was fantastic :-)))

The hotel was very welcoming. The staff were very helpful! We rang reception regarding a problem in the room and they atteneded instantly, changed our room and resolved the problem! The one thing I would have liked to have was tea/coffee making facilities in the room as the drinks were quite pricey! Overall a comfortable stay!

We found the hotel and decided the idea of having a different designer do each floor made it worth a visit on our long weekend in Madrid. Location is not that central but easy to reach by public transport including the journey from the airport. Unless you are going to spend money on taxis then buy a visitors travel card... More