We stayed at the hotel for 1 night; the location was good and very close to the Metro and some tourist areas. The staff were helpful and spoke some basic English, and were friendly when we checked in at 11pm. The room was clean and decently sized for my wife, my 2 year old and I. Did not mind the... More

Location is right off Gran Via. Walking distance to the plazas, but far if you are elderly. No good restaurants close by and no good amenities for the price. Only one worth mentioning is free WIFI. Breakfast is not included in the price and for 18 euros can eat at a great local Cafe. Rooms are small and if you... More

We booked this hotel thinking it was a nice hotel.....def not.....rooms and hallways were that of a hostel.....wi-fi did not work. We stayed there 1 night and booked a hotel down the block which was much much nicer More

The location of the hotel is very good - close to shops, eateries, cafes, metro stations, bars, nightclubs, etc. We were able to walk to many places of interest - parks, etc. Our room was very clean, with modern furniture (like in the picture) and was spacious - especially for Europe (note: room sizes can vary greatly within hotels in... More

we found this hotel to be a decent value and in a great location. the hotel breakfast is excellent (cold cuts, hot bacon and eggs, breads, cereals, yogurt, fruit, hot coffee, fresh juice). churros and hot chocolate are nice for one or two mornings (chocolateria san gines is close by--yum!); but for a heartier, balanced breakfast, you won't find anything... More

This hotel has clean, modern rooms with great showers!! It's central for sightseeing or going out. The staff are friendly and speak basic English. There's a free safe in the room and public internet in the foyer. The hotel had a young crowd though we were there in the middle of Gay Pride. More

My heart sank when I saw the room offered to us. On the third try, we got a room that was, at the very best, bordering on "tolerable." We would have bailed out of there in a heartbeat if we could have found other rooms. Nothing available; huge soccer match that weekend and all places fully booked. The rooms are... More

We stayed at the PPI Madrid for 3 nights and thought the location was excellent, very close to Metro stops and main tourist areas. The staff were very helpful upon arrival giving information on requesed topics. The room was clean, spacious, and quiet from outside noise apart from the air conditioning, which for me as a light sleeper gave a... More

We stayed in this hotel after our originally booked (Petit Palace) hotel unexpectedly shut because of a renovation mishap. Our booking was automatically transferred within the chain and our check-in was easy. Teenagers found the bathroom doors very disconcerting (you can actually see whoever is on the toilet or in the shower!!) but this was resolved by simply pressing the... More