Location and staff were the best thing about this place. That said there are several, presumably better hotels with equally accommodating staff literally right around the corner. Location is right around corner from Seville metro stop on the Red 2 line. Staff there 24/7 and speak English to accommodate. After that it goes downhill in a hurry! The beds are... More

We originally rented an apartment in Madrid but when we arrived it turned out to be awful so we left and were forced to find another place to stay. I was stressed and began to frantically call around to different hotels. When I called the Vincci Centrum, the gentleman who answered was so professional and helpful that I booked our... More

On first impression, this hotel seemed nice. Room was neat and staff are nice. I actually felt sorry for the staff as they are quite lovely and never had any issues despite our limited spanish, they always helped us with a smile on their face. I think if you at least make an effort to learn basic words in Spanish,... More

excellent location of the hotel with great connectivity to different parts of madrid and sol. rooms were downside! pretty average with no intenet connection! staff was always busy but helpful, front desk friendly and informative! overall good hotel location to stay but average rooms and bathrooms

we arrived at 5pm to find room not available till 7. comfortable lounge but limited space. room decently appointed and clean but rather cramped. bathroom and shower good.free wifi did not work in bedroom and hotel internet connection down for most of our stay. front desk friendly and helpful after bad start. breakfast fine fie but room very cold and... More

Vincci centrum is a very good located hotel! 5minutes by foot from Sol. The metro station is about 50metre! Staff was just fine. Room is very clean and comfortable with a nice bathroom! Very nice products for bath! Every morning we had a newspaper with the daily forecast outside the door of the room! The only disadvantages are that you can... More

Got the bus from the airport to Plaza de Cibeles and it was a short walk to the hotel. Check in was quick and efficent. that evening got a good recommendation from the staff about where to eat and generally there advise all weekend was spot on. The room itself was ok, nothng spectacular, sadly just a view of other... More

I will definitely be back, what a wonderful place and excellent location! Rooms are modern, cozy, and clean, and the service is outstanding. Breakfast buffet is first-class. The restaurant service is amazing. Server Raul Martinez is a delight, and makes you feel at home. The restaurant manger Cesar is also a dear. The only complaint is that free wi-fi internet... More

Very nice, cozy and clean rooms. Best location. The only thing is... I wish you could get WiFi in the room. Complementary wifi only available in the lobby. The price we paid is so worth staying here also! If you're debating whether you should stay here... YES!