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Senator Gran Via 21 Hotel Reviews, Madrid

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Senator Gran Via 21 Hotel

4.0 of 5
Gran Via 21, 28008 Madrid, Spain
Hotel amenities
Senator Gran Via 21 Hotel
238 traveller photos
Ranked #87 of 456 hotels in Madrid
4.0 of 5 stars 624 Reviews
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624 reviews from our community

    Trip type
Traveller rating
    274
    236
    68
    33
    13
Date Rating
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great location, poor service”
3 of 5 stars Reviewed 13 May 2013 NEW

This hotel has a perfect location for exploring the city. It has a big potential to become a first class hotel but before that some additional renovations should be done. It is noticed that they renovated the inside corridor, which gives you a great feeling when entering the lift to the upper floors. The panoramic view inside the building is... More

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See 2 more reviews by Jo P for Madrid
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
14 May 2013

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location.”
3 of 5 stars Reviewed 5 May 2013 via mobile

You have anything you need a few steps from this hotel. I only got tired of the same breakfast each and every day, but for a few days its great and you have a Starbucks a few blocks away. The personnel is very kind and always willing to answer your doubts.

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
14 May 2013

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Great Time at Gran Via”
5 of 5 stars Reviewed 25 April 2013

We stayed at this hotel for 3 nights at the end of March for my husbands birthday, we had never been to Madrid before but having checked out the hotel before we travelled it seemed to be in a good location and had everything we needed. When we approached the hotel I thought what a lovely Place and it was... More

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P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
26 April 2013

Dear Guests, Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day. We are very proud of the location of the hotel. As you said we are in... More

NORWICH
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good location, good value hotel”
4 of 5 stars Reviewed 23 April 2013

I was one of a group of 12 males (ages 33-42) that recently stayed at the Gran Via. I thought on the whole it was a very nice hotel. Good points: The hotel is in a fantastic location, almost bang in the middle of madrid. There is a tube station literally 25 yards away, we hopped on it, paid 1... More

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P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
24 April 2013

Dear Guest, It is a pleasure for us to know that you enjoyed your stay at our hotel as much as your review says. We are very proud of the location of the hotel. As you said we are in the very centre of Madrid within a walking distance to most of the touristic points of the city. We really... More

Westchester, NY
Top Contributor
65 reviews 65 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
73 helpful votes 73 helpful votes
“Great Location”
4 of 5 stars Reviewed 22 April 2013

You can't beat the location of this very centrally located hotel in Madrid. You can walk to virtually anywhere from here. The rooms are large by European standards and many include a balcony. The breakfast each morning is very good and includes cooked eggs and bacon. The only downside is that rooms on the lower levels can be noisy and... More

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P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
24 April 2013

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

DC Metro area
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Great location but......”
3 of 5 stars Reviewed 22 April 2013

not an American 4 star, 2 at the most. Let’s start off with the good things. Great location for tourist activities because it is near the train station and all the major sights are within walking distance. Pull up trip advisor and grab a map to find a cute and quaint place to eat good pizza (Pizzateca), have a trendy... More

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
24 April 2013

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Manchester, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Fantastic Place - Central Location”
5 of 5 stars Reviewed 13 April 2013

Fantastic Hotel - we got a great deal on this room, stayed for 4 nights. Location is perfect (right next to gran via metro station) rooms are spotless and cleaned to a high standard. Ensuite was excellent, normal items in the room (which you would expect from this standard of hotel) fridge, hairdryer, iron, trouser press, safe, huge wardrobe space,... More

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
15 April 2013

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Harrow
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Hotel”
5 of 5 stars Reviewed 20 March 2013

Stayed here for 3 night in February, location is great for everywhere, metro right infront of the hotel. Two changes and about 45 mins from the airport. Our room was fantastic over looking the square, however the windows could do with secondary glazing as some noise can be heard from outside and would imagine it would be noisier the summer.... More

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
25 March 2013

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very pleased to hear that you had a great stay and you really liked the... More

Johannesburg
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Average Hotel, great location”
3 of 5 stars Reviewed 15 March 2013

This hotel has two things going for it: the location is fantastic, we found we could walk almost anywhere, and the staff, who were very friendly and spoke excellent english. The rooms were average, quite small but generally tidy. The minibar is free, which is nice, even though it only has cokes and water in it! The breakfast wasnt great,... More

Was this review helpful? Yes
See 11 more reviews by TravelerNix for Madrid
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
18 March 2013

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

cairo
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Excellent Location and average stay”
4 of 5 stars Reviewed 9 March 2013

The location of the hotel is just perfect, close to many shopping areas, cafes, restaurants... the rooms were ok. Hated the fact that there is no blackouts or decent curtains as room were too sunny and couldn't sleep well.

Was this review helpful? Yes
See 2 more reviews by ysharshar for Madrid
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
11 March 2013

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

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Additional Information about Senator Gran Via 21 Hotel

Also Known As:
Senator Gran Via Madrid
Senator Gran Via Hotel Madrid
Address: Gran Via 21, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre Room Service Wheelchair access
Hotel Style:
#57 Luxury Hotels in Madrid
#75 Family Hotels in Madrid
Price Range: €
Hotel Class:4 star (4*)
Reservation Options:
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Senator Gran Via 21 Hotel
Gran Via 21
28008 Madrid
Spain
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UBICACION FENOMENAL fachada principal del hotel senator gran vía, 21.- Madrfid.- VISTAS DESDE LA TERRAZA GRANDES VISTAS
Senator Gran Via 21 Hotel Photos (238 traveller photos)

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