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All 453 Madrid hotels

Intur Palacio San Martin

4.0 of 5
Plaza San Martin, 5, 28013 Madrid, Spain (Centro)
Hotel amenities
Intur Palacio San Martin
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Ranked #35 of 453 hotels in Madrid
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501 reviews from our community

Traveller rating
    215
    233
    32
    18
    3
See reviews for
Families
54
 
Couples
228
 
Solo
24
 
Business
29
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 9 June 2013 via mobile

The hotel is well located with a short walk away from the metro stops, royal palace and shops. It is certainly not the nicest hotel I've ever stayed at; the room was murky and old-fashioned with a horrid carpet and mint-green wallpaper, complete with gold-framed paintings. However, the bed was as big as anywhere, comfortable and clean, and while the... More

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Sydney
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 June 2013

My wife and I stayed at this pleasant hotel for three nights in May 2013. The room was fenestrated to the interior court and was very quiet and comfortable. The only criticisms one might make of it are that the bathroom lacked towel rails (so that all used towels had to go on the floor), and that there were no... More

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Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 May 2013

Good Hotel, very central, walking distance to the metro stations, Museums The Grand Via and the Palace. The hotel had an elegant feel including a central lift with ornate ironwork doors, The bar lounge was in a central courtyard with beautiful chairs and setees, very peaceful. Staff were helpful and always available. I would definitely stay again.

Was this review helpful? Yes 1
Lucerne, Switzerland
Top Contributor
69 reviews 69 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 18 May 2013

Room negotiation is an ongoing topic at this hotel as it is easy to be shafted into a bad one - in our case, the one right above the central courtyard under the glass ceiling meaning never any light or air as that would require a) opening curtains that would have exposed us to anyone walking into reception and central... More

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See 3 more reviews by TheConstantEater for Madrid
UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 May 2013

My husband and I have just returned from 3 days in this hotel. On arrival we were allocated room 207 which turned out to be at the end of a corridor with a small window looking into a wall. There was minimal natural daylight in the room and it was very small and cramped. I asked at reception if we... More

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 May 2013

The entrance is nice, it has grandeur. The rooms however are small and stuffy (no windows can be opened), they could do with a make-over. Breakfast is a treat! Staff is friendly and helpfull. We had a good stay overall. The location is absolutely perfect, right in the center of Madrid and lots of peace and calm.

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Scotland
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 May 2013

Very well located in the old town, well placed for walking everywhere, and has certain charm about it,. Helpful staff, and also worthy of a mention some good food. Great area for siting outside in the January sun whislt enjoying some light grazing and a glass or two. Many thanks for an enjoyable stay

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 April 2013

Very helpful staff and fabulous location (in between Callao and Opera metro stations), about 300 meters east of the royal palace. Despite it's central location we found it plenty quiet (we stayed Friday & Saturday night), probably due to the double glazed windows and the convent of les descalzas reales, just next door. Excellent, if slightly pricey breakfast. There are... More

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See 2 more reviews by elheebo for Madrid
Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 April 2013

We stayed for 3 nights at this hotel and were very pleased with the choice. It is in a pleasant square very close to shops and walking distance to Plaza Major and many tourist sights. The nearest metro, Callao, is only 5 mins walk away. Our room (418) was OK, rather small with a small bathroom. The window opened onto... More

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Munich
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 19 April 2013

Hotel is pretty charming with old furnitures and appliences ( including an antique but retiered elevator, replaced by a modern one). Although the funiture and tapestry showing wear and tear, the room was extraordinary clean. As told by other reviewers, some rooms are facing towards the interiour Yard, which is completly covered by a glass Roof, therefore, these rooms do... More

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See 2 more reviews by Michael L for Madrid
 
 
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Hotel Summarization (Beta)

What travellers say

  • Plaza mayor(30)
  • Metro station(21)
  • Very clean(15)
  • Great location(9)
  • Top floor(7)
  • Puerto del sol(5)
  • Short walk(5)
  • Tapas bars(5)
  • Front desk staff(4)
  • Would not hesitate(3)

Additional Information about Intur Palacio San Martin

Address: Plaza San Martin, 5, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Romantic Hotels in Madrid
#16 Family Hotels in Madrid
#23 Luxury Hotels in Madrid
Price Range:
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Intur Palacio San Martin Hotel Madrid
Intur Palacio San Martin Madrid
Intur Palacio San Martin Hotel

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