This was our second experience in this lovely hotel in the middle of Salamanca - madrid's shopping heaven - Serrano, Goya, Jorge Juan ..... All at walking distance. Last time was 3 years ago. We returned because we had good experience. Hotel staff remained very helpful and attentive - we stayed in room on 3rd floor in front of elevator.... More

Stayed here for 3 nights in November. The location in the Salamanca neighborhood of the city is both good and bad. The area itself is very nice, with upscale shops, boutiques and restaurants all within easy walking distance. If you are a veteran of Madrid and are looking to really experience the shopping and cuisine, the hotel would be a... More

This is a poor hotel. It is a tarted up tired hotel with 1950s quality bathrooms - magnolia sticky shower curtains - and really poor customer service with a useless night porter I am in the hotel now and would have checked out but for the fact that we are a large group and it's too hard. I recommend you... More

I have heard goo things about this hotel, but it didn't really live up to my expectations of this "really cool boutique hotel". It was average and overpriced. I did like the dim lighting throughout and the staff was very friendly. We only had a standard room and with tax and the ever-present and resort fee it was $200 for... More

Our recent stay was delightful. Attention to detail and helpfulness of staff, as well as the superior room furnishings and warm feeling were most appreciated. Early arrival room availability, airport pick up, late check out and general friendliness were a great bonus. This was a particularly enjoyable stay for both of us and one that I would repeat again.

excellent well kept maintained hotel. However, breakfast was cold, included in the price, but i would certainly not eat there out of choice. Great location. Everytime we left the room on our return there would be chocolates, fruit on our bed.

Stayed 4 nights the days after Christmas. Madrid was packed at all the main tourist's sites. The location of this hotel served as a quiet refuge away from all the activity. Close to the local trains and buses it was not a problem to get to any part of the city. The doormen at this hotel were extremely helpful, kind... More

I don't want to repeat too much of what has already been said here. This is a really nice traditional hotel with excellent service slap bang in the middle of the nicest shopping area of Madrid. Just don't use th inhouse restaurant - it is very expensive and you can get as good or better nearby for half the price.... More

1 week long stay in Dec 2012- jan 2013 - very good (more below) : location, staff, spacious clean and equipped room, quietness, free wifi - decent speed - to improve: wifi in room 209 jerky and often disconnecting (could be bad signal or bad repeater), no facilities (gym eg) - not good: small size of bed , very soft... More