Our shower drain backed up into the bathroom through a floor drain. It smelled quite bad. This was room 312. We were so tired that we just went to sleep and in the morning let the desk staff know. They offered to have someone come look at it but we wanted to shower and get going. I asked for another... More

hi.i decided to go this year to the madrid atp tournament instead of the atp in rome which i have been going for 3 years.i went with a group not alone this time so the hotel was part of the package.so i do not know the exact price i payed but knowing the total cost i can say it was... More

Stayed fro three nights Thursday to Sunday. Room was tidy and spacious and bathroom also good. Breakfast is the usual bread, cold meats, cheese and pastries of the continent with hot dog sausages, fatty streaky bacon, scrambled eggs soup and tomatoes as the hot options. Dinner was a choice of pork, salmon and a good variety of veg and salad.... More

This hotel does not fit its 4* rating. There were not even complimentary shampoos or a kettle in the room. They had taken away all the sofas in reception so there was nowhere to sit whilst waiting to meet friends. The rooms have a nice balcony overlooking the street. It suited its purpose as a comfortable bed for the night... More

Close to the airport ( Euro 25,--) and 15 minutes walking distance to metro station. Busstop to the center of Madrid just in front of the hotel. Nice staff who wil do anything to help you during your visit to Madrid. Full breakfast buffet. Nice basic clean rooms. Would come again during my next stay in Madrid.

Rooms WAY to small for two people, Very old and smelly, ceilings so thin you can here a person above urinating, Television was ancient and remotes held together with duct tape, no English channels. We booked a specific room and they denied that booking ever took place, we were refused the room. Rooms for two people had space for only... More

Good for the price, about 35 Euro's in a taxi from the airport, you can quite easily get the metro for 5 Euro per person if you don't mind changing a few trains and walking the last 10 mins, we are going to do this tomorrow back to the airport. Rooms basic but ok for the money, didn't eat at... More

No complaints, all services very close in. Not sure about the restaurant ( not cheap) plenty of other places to eat near by with more charactor. Our room was very comfortable clean and secure. Bus right out side #23 to downtown. Metro just a short walk also and very convenient to use. Yes would definetly stay here again.