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Tryp Ambassador

4.0 of 5
Cuesta de Santo Domingo 5, 28013 Madrid, Spain
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Tryp Ambassador
Ranked #104 of 456 hotels in Madrid
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372 reviews from our community

    Trip type
Traveller rating
    116
    154
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Date Rating
Edinburgh
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

Fab location near the Palace and Opera and easy to get to other popular parts of Madrid. Staff were really friendly & helpful and kindly upgraded us after a small delay checking in. Only reason for not scoring as excellent was noise from the street outside and although clean, bathrooms need modernised. Highly recommended.

Was this review helpful? Yes 1
Punxsutawney
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 17 May 2013 NEW

TRYP Madrid Ambassador Hotel Hotel in Madrid Cuesta de Santo Domingo, 5, 28013, Madrid SPAIN Tel: (34) 91 5416700 The Tryp Hotel used to be a palace so rooms are large, high ceilings, and a very attentive staff. Book front of hotel for views and book back of hotel in courtyard for quieter evenings. Breakfast is included. Location of hotel... More

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Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 12 May 2013 via mobile

Our room was really large by european standards, but at the same time was poorly furnished, we only had one rest chair, and there was space enough for two chairs and a sofa. As any other standard couple, we travel with 2 tablets,2 smart phones and one laptop, there was not a single electrical outlet available to plug device chargers,... More

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Javier M, Director de Recepción at Tryp Ambassador, responded to this review
13 May 2013

Dear Gaston, Thank you for taking the time on writing your experience at the Tryp Ambassador during your last Stay. Your opinion is important to us and indicates the way that we need to follow in order to improve or facilities. Regarding the furniture in the rooms, we do have extended furniture in our superior rooms, I recommend you to... More

Dublin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 May 2013

We have just returned from a first visit to Madrid. The Tryp Ambassador was recommended to us by friends and we were not disappointed. We found the hotel well situated and convenient to the Metro and within walking distance of lots of attractions. As soon as we arrived to check in the receptionist gave us a tourist map and pointed... More

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Javier M, Director de Recepción at Tryp Ambassador, responded to this review
13 May 2013

Dear Tibardublin, Thank you for sharing your experience with the traveller community and thank you for your kind words. I am happy to read that we cover your expectations and I will share your comments with the departments involved in converting your experience with us in such a success. I will also talk to the Head waiters to void the... More

Atlanta
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 May 2013

We recently spent 3 days and nights in Madrid. The Tryp Ambassador, while located in a noisy part of the city, is no more than a 20 minute walk from all the attractions in Madrid that a tourist might want. It's one minute to the Metro, a 5 minute walk to the Opera House, a 20 minute walk to The... More

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See 2 more reviews by tkii for Madrid
Lisbon, Lisboa, Portugal
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 May 2013

The rooms are very good and have a nice living room. We stayed in a room with a view to the garden, very quiet. Breakfasts are quite good also. The service is quite slow in the restaurant. Room service also not very good. We waited hours for two blankets. Quite clean, though. On the whole I'd say this hotel has... More

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See 2 more reviews by Clara P for Madrid
Javier M, Director de Recepción at Tryp Ambassador, responded to this review
6 May 2013

Hi Clara, First of all I World like to thank you for taking the time to write this review. I am sorry that you experienced a lack of service during your stay. I would need to know your dates of stay to see if we where shorts of staff. Anyway I will discuss your review regarding the room service and... More

SeaTac, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2013

My wife and myself spent 12 days in Madrid - this hotel is one of the best for a very good service, very friendly personnel and one of the best location in the heart of Madrid. Very close of every important place of the " Los Austrias, Sol and Centro ". It is just a perfect place to go on... More

Was this review helpful? Yes 1
Javier M, Director de Recepción at Tryp Ambassador, responded to this review
19 April 2013

Dear Ionel, It is great to read comments like yours. It motivates us to continue offering the best service to our costumers. Thank you for choosing us during your last stay in Madrid and we will be happy to see you again on a Tryp hotel for your next city break. You can find us on tryphotels.com Yours sincerely, More

Helsinki, Finland
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 April 2013

Tryp Ambassador's location is perfect. It's near almost everything, metro station e.g. is just 300 m from the hotel. Shopping, restaurants and parks, they are all just walk from the hotel. Staff in Tryp Ambassador was friendly. They really WANT TO help and be there for you! Special thanks to all you people working there :) The hotel is clean... More

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Javier M, Director de Recepción at Tryp Ambassador, responded to this review
16 April 2013

Dear 1011S, Thank you for your time sharing your experience. Comments like yours motivate or team to contiunue improving our Standards. I will share your words with the rest of the team. We wish to see you back in Tryp Ambassador or any other Tryp hotel in a near future Best Regards More

Munich, Germany
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 April 2013

We spent 3 nights in Madrid and Tryp Ambassador was a good choice. The hotel is in the heart of Madrid walking distance to Royal Palace, Opera, Puerta del Sol, Plaza Major, Gran Via. Metro stations Santo Domingo and Opera are 2 min. walking. The building is a bit outdated but charming. Staff are friendly and helpful. Breakfast buffet is... More

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See 8 more reviews by egenan for Madrid
Javier M, Director de Recepción at Tryp Ambassador, responded to this review
16 April 2013

Dear Egenan, We really appreciate the time you expended writing your opinion regarding our property. Your comments are important to us and indicate where we can improve our hotel. We hope to see you back soon at any tryp hotel around the world. Yours sincerely More

Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 April 2013

We visited Madrid during Easter weekend 2013 and stayed at Tryp Ambassadr for 3 nights. The location of this hotel is excellent. It is on a pretty quiet and small street but just a few blocks from the shopping streets and royal palace. You can practically walk everywhere in a few minutes. Subway stations are also close if you don't... More

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Javier M, Director de Recepción at Tryp Ambassador, responded to this review
16 April 2013

Dear HannaKH Thank you for sharing your experience at the Tryp Ambassador. I also would like to apologize for the inconvenients with your transfer from the airport. Feel free to contact me at javier.juan@melia.com with the details of your problem and I will investigate what happen. I will also congratulate our team for the solution that they offer you. Thank... More

 
 
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Additional Information about Tryp Ambassador

Also Known As:
Tryp Ambassador Hotel Madrid
Tryp Ambassador Hotel
Tryp Hotel Ambassador
Tryp Hotel Madrid
Address: Cuesta de Santo Domingo 5, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#62 Family Hotels in Madrid
#66 Luxury Hotels in Madrid
#96 Business Hotels in Madrid
Price Range:
Hotel Class:4 star (4*)
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