I really enjoyed the breakfast choice here, good quality continental breakfast and ample choice of cheeses, breads & hams. The rooms were spacious, modern and clean. Free internet access was available in the hotel, that's always a plus! The only downside was the stairs outside the hotel and dragging suitcases up and down them. I'm a small lady, my suitcase... More

I spent three nights at the hotel, located just opposite Chamartin train station. I had a special "stay 3 nights pay for 2" rate. My room was quite large and very clean at first. On the following days I could see some small housekeeping issues - hair on my new bed linen, fluff balls under my bed - but nothing... More

I have spent one night only in this hotel while on a business trip to Madrid. The location and surroundings are less than exciting, unless you wish to stay close to the Chamartín railway and underground station. The hotel itself is definitely not the newest in town but rooms are clean and in an acceptable shape. The heating system didn't... More

For people who wish to stay close to the tourist attractions, it may not be your best choice. However, access to the airport is fairly good. But be prepared to walk a good couple of minutes to and from the airport terminal to the train station. Oh, and as someone else mentioned, it took me 20 minutes to find the... More

This being our only night in Madrid with an early RENF train booked in the morning it was very conveniently located next to the RENF station we had to leave from the next morning. The room was quite comfortable (although cramped because we had booked a triple). Bathroom was efficient. We were helped with information by Adrian on the front... More

The rooms are nice, lovely cleaning staff but the front desk and the "restaurant" provided no pleasant, polite staff. I was part of a touring group and found the staff at the reception treated me with no respect, spitting out answers to me as if my questions were stupid. I felt like they assumed superiority over me because I was... More

This is a fantastic hotel. Large, clean, beautiful facilities, near the train station, but it is not easy to find. The taxi drivers know it as the Former Centro Norte Hotel and you can access it from several streets. Once you find your way in, it is fantastic. You can walk to the train station easily. Don't pay the extra... More

A modern, clean hotel with good facilities but its just a bit..... boring. Location is also not that great for seeing any of the city. Free wifi available throughout the hotel and pool facilities looked good, although I did not get to try it out. Restaurant and bar are not somwhere you would want to take guests too, too clinical.... More