You'll definiely look down at other hotels once you've stayed at the Westin Palace Madrid. This is a gorgeous GORGEOUS hotel and the most luxurious hotel I've stayed by far! The staff are really friendly and speak good English. Some don't speak that well but still try their best to give you the best service one could hope for. Concierge... More

The hotel is beautiful and located near parks and Museum. I stay 2 nitgh in dicember, ervery think so good, staff, service, room...Tks More

We stayed at the Palace as part of a Travel Agent Booking. Unfortunately it was only 1 night! We arrived late the afternoon and only had time to walk around a bit and visited a few Tapas Bars. Food is excellent, and everybody is so friendly and helpful. The Hotel is beautiful, and the bed was the MOST comfortable we... More

This is a fine hotel. The rooms are quiet and comfortable, the service is friendly and knowledgeable, and the location near the Prado Museum is ideal. We especially enjoyed the spectacular breakfast buffet. More

The building itself is great; the decor in the main lobby is lovely; the staff are very friendly and not overly formal; and the location is fantastic (literally across the street from the Prado). But the rooms were a little worn. Tired carpet and dinged up furnishings. No coffee service in room. I was told I was given a non-smoking... More

I loved the Westin Palace, inside and out! From the moment we arrived I felt like I was part of a special experience. The check-in procedure was flawless, cordial and informative, and the hotel was gracious enough to let us have our room even though we arrived at 10 am. The Heavenly beds were indeed heavenly....so, so comfortable. The bathroom... More

Westin Palace is a luxury hotel located walking distance from every major attraction in Madrid. Most of the reviewers have already said everything to be said about this hotel and I would just like to say - if you are planning to be in Madrid, book this hotel now! More

This hotel is luxury, the name makes that obvious. The staff was super friendly, knowledgeable, and a mix of all walks of Madrid - able to point you to places where all the locals go food, shopping, night life. The locale of this hotel is by far the best crowning achievment. The available cervasrias, musumes, metro, bistros, etc. A definate... More

This is a lovely, comfortable hotel in a great location....walking distance to the Prado and Reina Sofia and a great selection of tapas bars in the surrounding streets. We stayed on the fourth floor in an executive room which was comfortable and spacious. Best beds! The concierge desk was extremely helpful which is so important in a big city. More