We stayed at this hotel for 3 nights in January 2012. The purpose of our visit was to go to watch the football, my husband is a great fan of Real Madrid. The hotel is the perfect location to visit the Bernabeu Stadium, only 4 stops on the tube and no need to change - perfect!. It is also only... More

Room of a very good size (comparing to 3 star hotel in London), nicely furnished - nothing fancy but really nice. Quiet (as much as possible in the middle of a city living at night). Bathroom - very good, all what you need was provided. All was very, very clean (didn't see such a clean hotel room for long time).... More

All that you could want from a reasonably priced central city hotel, The room was not special, but very adequate and clean; bathrooms were compact but clean and functional. The staff were very helpful and could provide answers to my questions, from where could I get a power adapter (the answer being that I could borrow one from the hotel),... More

Why is this hotel getting good reviews? I can't believe it. It's the worst hotel I've ever lived in, and it truly does not desvere any of the ratings I've seen. They are misguiding. The rooms were old, dirty and dark, and I had no view. The worst part was the service. The staff was unfriendly and rude. I paid... More

this hotel could not have been any better for the purpose of our stay.It was in a great location,comfortable,clean and warm with very friendly staff.Thankyou again best western you never let us down. More

Basic Best Western style small hotel on a very nice location, in the center! Rooms are a bit small, but didnt bother us since we were out most of the time. Minibar ok, bathroom ok and clean. TV but not many English channels. Good breakfast, free tea/coffee all day. No kettles in the rooms, as mentioned at booking.com. Free wifi,... More

Room was clean. It was small but if you are out most of the day then this should not bother you. Bathroom was a good size and also clean. Didn't try breakfast, you can walk to Gran via and there are several places where you can get something to eat. Location is great, within less than a block to Gran... More

We are a family with two very young children (2 & 1 year old) and stayed there from the 8th of Novemeber untill the 13th. "Los Condes" is an average hotel in a very good location. Just some steps away is the Callao Metro station and the start of the pedestrial road to the Puerto del Dol. We have stayed... More

To be fair, the beds were comfortable and the bathroom was good-sized by European standards. HOWEVER, the noise level inside and especially outside made it impossible to sleep. It seemed as if the people outside were yelling right inside your room. We had asked for a higher floor when we checked in and found out we were on the second... More